Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
GeneralManager
Dato' Mustafha Abd Razak

Dato' Mustafha Abd Razak

Accountant
Kuala Lumpur,Wilayah Persekutuan

Summary

Proactive Board of Directors Member with strong diplomatic skills, credibility and passion for financial and efficiency. Offering 15-year background developing strategic plans, approving budgets and business decisions and representing company to stakeholders. Certified in auditing and accounting. Tactful treasury skillful in fundraising, resource development and monitoring programs and services. Transparent and responsive professional comfortable managing evolving situations in politically charged environments. In-depth knowledge of financial planning and reporting practices. Natural leader successful at strategically boosting company profits and team performance. Skilled in driving engagement and operational improvements through well-coordinated tactical plans and proven relationship-building abilities. Demonstrated knowledge of business management and revenue development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of post-secondary education
75
75
years of professional experience

Work History

Board Member

Perbadanan Putrajaya
Putrajaya, Putrajya
12.2015 - 09.2018

A board member.

Chairman of Audit Committee.

  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Provided leadership coaching to internal audit department, enabling each to find daily motivation, solve problems and make effective decisions.

Director

Malaysian Electronic Payment System Sdn Bhd
Kuala Lumpur, Wilayah Persekutuan
06.2013 - 01.2017
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Assisted company executives during decision-making process by compiling daily reports to suggest corrective action.
  • Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.

Board of Directors Member

MEPS Currency Management Sdn Bhd
Kuala Lumpur, Wilayah Persekutuan
08.2013 - 01.2017
  • Defined organizational problems to create and implement correction plans.
  • Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Board of Trustees Member

Yayasan Bank Rakyat
Kuala Lumpur, Wilayah Persekutuan
12.2013 - 11.2016
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Provided leadership coaching to the staff, enabling each to find daily motivation, solve problems and make effective decisions.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Board Member

Maktab Koperasi Malaysia
Petaling Jaya, Selangor
10.2014 - 10.2016
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Board Member

National Higher Education Fund Corporation
Kuala Lumpur, Wilayah Persekutuan
08.2013 - 06.2018

Chairman Investment & Insurance Committee.

Audit Committee.

  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Provided leadership coaching to the staff, enabling each to find daily motivation, solve problems and make effective decisions.

Board of Directors Member

Rakyat Travel Sdn. Bhd
Kuala Lumpur, Wilayah Persekutuan
07.2016 - 01.2017
  • Defined organizational problems to create and implement correction plans.
  • Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Board of Directors Member

Rakyat Management Services Sdn Bhd
Kuala Lumpur, Wilayah Persekutuan
04.2010 - 01.2017
  • Defined organizational problems to create and implement correction plans.
  • Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Managing Director/President, Board of Directors

Bank Rakyat
Kuala Lumpur, Wilayah Persekutuan
04.2013 - 01.2017
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
  • Defined organizational problems to create and implement correction plans.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
  • Devised processes to boost long-term business success and increase profit levels.
  • Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Established personnel performance metrics to encourage efforts toward common goals.
  • Provided documentation of all processes to comply with regulations and company policies.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Senior General Manager Banking Operations

Bank Rakyat
Kuala Lumpur, Wilayah Persekutuan
07.2012 - 03.2013
  • Developed team communications and information for meetings.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Used coordination and planning skills to achieve results according to schedule.
  • Identified issues, analyzed information and provided solutions to problems.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Drove operational improvements which resulted in savings and improved profit margins.

General Manager, Finance/Bank Secretary

Bank Rakyat
Kuala Lumpur, Wilayah Persekutuan
09.2007 - 06.2012
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Launched new, robust business management software system, resulting in improved operational insight and planning.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.

Head, Accounts & Management Information Department

Bank Rakyat
Kuala Lumpur, Wilayah Persekutuan
07.2006 - 08.2007
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Reviewed figures, postings and documents for correct entry, completeness and accuracy.
  • Organized data into multiple spreadsheets to streamline data.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
  • Developed standard operating procedures.

Manager, Treasury Department

Bank Rakyat
Kuala Lumpur, Wilayah Persekutuan
07.2003 - 06.2006

The general mission of the treasury department is to manage the liquidity of a business. This means that all current and projected cash inflows and outflows must be monitored to ensure that there is sufficient cash to fund company operations, as well as to ensure that excess cash is properly invested. While accomplishing this mission, the treasurer must engage in considerable prudence to ensure that existing assets are safeguarded through the use of safe forms of investment and hedging activities.

Manager, Accounts & Budgetary Control Department

Bank Rakyat
Kuala Lumpur, Wilayah Persekutuan
09.2000 - 06.2003
  • Reviewed figures, postings and documents for correct entry, completeness and accuracy.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Organized data into multiple spreadsheets to streamline data.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Prepared and recommended long-range plans for development of department personnel.

Manager, IT & HQ Audit Department

Bank Rakyat
Kuala Lumpur, Wilayah Persekutuan
01.1998 - 08.2000
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Accomplished multiple tasks within established timeframes.
  • Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Configured systems according to prescribed software and hardware frameworks.
  • Evaluated report data to proactively adjust and enhance operations.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

Junior Executive, Internal Audit Department

Bank Rakyat
Kuala Lumpur, Wilayah Persekutuan
09.1995 - 12.1998
  • Proofread technical and creative outputs and deliverables for adherence to quality standards.
  • An Internal Auditor, or IA, is responsible for keeping my employer accountable regarding internal company procedures and industry rules. My duties include studying accounting records, preparing compliance reports and supervising company workflows.

Junior Executive

Bank Rakyat
Muar, Johor
06.1991 - 08.1995
  • Operation Officer.
  • Credit Officer.
  • Recovery Officer.

Chairman

Safe Deposit Box Sdn. Bhd
Subang Jaya, Selangor
08.2020 - Current
  • Chaired shareholder meetings, disseminating information and fielded questions.
  • Provided recommendations on board of directors on group's effectiveness, actions and future plans.

Board Member

Koperasi Amanah Pelaburan Berhad
Kuala Lumpur, Wilayah Persekutuan
04.2017 - Current
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.

Board of Directors Member

Kasih AP Gold Sdn. Bhd
Kuala Lumpur, Wilayah Persekutuan
01.2021 - Current
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track.
  • Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Treasury

Koperasi Kakitangan Bank Rakyat
Kuala Lumpur, Wilayah Persekutuan
03.2020 - Current
  • Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
  • Communicated with bank members and auditors on accuracy and timeliness of financial reports.
  • Organized financing for each deal by sourcing funds from private and public groups.
  • Developed and deepened client relationships to cement profitable partnerships.
  • Evaluated investment potential of companies with thorough assessments of historical data, operational activities and future objectives.

Board of Directors Member

Rakyat Hartanah Sdn. Bhd
Kuala Lumpur, Wilayah Persekutuan
05.2013 - 01.2017
  • Defined organizational problems to create and implement correction plans.
  • Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Exco/Council Members

Association of Islamic Banking Institutions
Kuala Lumpur, Wilayah Persekutuan
01.2015 - 01.2017
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used coordination and planning skills to achieve results according to schedule.
  • Resolved problems, improved operations and provided exceptional service.

Board of Directors

Rakyat Holdings Sdn. Bhd
Kuala Lumpur, Wilayah Persekutuan
04.2010 - 01.2017
  • Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
  • Defined organizational problems to create and implement correction plans.
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
  • Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Deputy President

The Malaysia Divisional Council, CPA Australia
Kuala Lumpur, Wilayah Persekutuan
01.2015 - 12.2016
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.

Education

Bachelor - Commerce (Accountancy)

Wollongong University
New South Wales, Australia
02.1988 - 12.1990

Chartered Banker - Banking And Financial Support Services

Asian Institute of Chartered Bankers
Kuala Lumpur
01.2014 - 12.2015

Skills

Planning and Coordination

undefined

Additional Information

  • CEO of the Year Awards – National Award for Management Accounting (NAfMA) 2. No.1 Islamic Cooperative Bank in Malaysia 3. No.1 Best Islamic Banker 2015 - Global Islamic Finance Award (GIFA) : Dubai 4. No. 1 Most Innovative Islamic Banking in Malaysia 2015 - (International Finance Magazine) 5. No.1 Most Outstanding Islamic Retail Banking and Most Outstanding Islamic Pawn Broking - (Kuala Lumpur Islamic Finance Forum 2015) 6. No.1 Strongest Islamic Retail Bank in Asia Pacific 2015 (International Retail Banking Awards) 6 | Page 7. No.2 Largest Islamic Financial Institution in Malaysia in Terms of Assets 8. Brandlaureate Transformational Corporate Leader Brand Icon Leadership Award 9. Industry Excellence Award in Corporate Social Responsibility (Utusan Business Awards 2015)

Timeline

Board of Directors Member

Kasih AP Gold Sdn. Bhd
01.2021 - Current

Chairman

Safe Deposit Box Sdn. Bhd
08.2020 - Current

Treasury

Koperasi Kakitangan Bank Rakyat
03.2020 - Current

Board Member

Koperasi Amanah Pelaburan Berhad
04.2017 - Current

Board of Directors Member

Rakyat Travel Sdn. Bhd
07.2016 - 01.2017

Board Member

Perbadanan Putrajaya
12.2015 - 09.2018

Exco/Council Members

Association of Islamic Banking Institutions
01.2015 - 01.2017

Deputy President

The Malaysia Divisional Council, CPA Australia
01.2015 - 12.2016

Board Member

Maktab Koperasi Malaysia
10.2014 - 10.2016

Chartered Banker - Banking And Financial Support Services

Asian Institute of Chartered Bankers
01.2014 - 12.2015

Board of Trustees Member

Yayasan Bank Rakyat
12.2013 - 11.2016

Board of Directors Member

MEPS Currency Management Sdn Bhd
08.2013 - 01.2017

Board Member

National Higher Education Fund Corporation
08.2013 - 06.2018

Director

Malaysian Electronic Payment System Sdn Bhd
06.2013 - 01.2017

Board of Directors Member

Rakyat Hartanah Sdn. Bhd
05.2013 - 01.2017

Managing Director/President, Board of Directors

Bank Rakyat
04.2013 - 01.2017

Senior General Manager Banking Operations

Bank Rakyat
07.2012 - 03.2013

Board of Directors Member

Rakyat Management Services Sdn Bhd
04.2010 - 01.2017

Board of Directors

Rakyat Holdings Sdn. Bhd
04.2010 - 01.2017

General Manager, Finance/Bank Secretary

Bank Rakyat
09.2007 - 06.2012

Head, Accounts & Management Information Department

Bank Rakyat
07.2006 - 08.2007

Manager, Treasury Department

Bank Rakyat
07.2003 - 06.2006

Manager, Accounts & Budgetary Control Department

Bank Rakyat
09.2000 - 06.2003

Manager, IT & HQ Audit Department

Bank Rakyat
01.1998 - 08.2000

Junior Executive, Internal Audit Department

Bank Rakyat
09.1995 - 12.1998

Junior Executive

Bank Rakyat
06.1991 - 08.1995

Bachelor - Commerce (Accountancy)

Wollongong University
02.1988 - 12.1990
Dato' Mustafha Abd RazakAccountant