Summary
Work History
Skills
Education
Timeline
Generic
Daryll Mae Dumdum

Daryll Mae Dumdum

Kuala Lumpur,14

Summary

To be able to put in practice of my gained knowledge. To be able to utilize my known strengths and weaknesses. To be effective in maintaining harmony in any kind of people, to show initiative in problem solving while performing all given tasks.

Work History

Waitress/Floor Staff

ANT Café and Bar
10.2023
  • Provide excellent service for customer satisfaction
  • Takes customers' orders and delivers food and beverage
  • Making menu recommendations and answering questions
  • Prepares bills and process payments
  • Addresses customers complain immediately.

Assistant Caregiver

Cebu Provincial Hospital-Balamban
04.2022
  • Help daily activities like bathing, dressing and administering medications
  • Assist with physical therapist
  • Arrange medical appointments and transportation to the doctor, clinic or hospital
  • Order and pick-up medications at the drugstore
  • Fill the designated 'on-call' position of the family members.

Medical Assistant

Dumdum Medical Clinic
01.2020
  • Interview patients and documentation on basic medical history
  • Organizing and scheduling of appointments
  • Updates and files medical records.

Promodiser

Gaisano Town Center Balamban
10.2018
  • Demonstrates and provides information on products and services
  • Distributes products samples, brochures, flyers
  • Listens to customer needs and suggests the perfect product
  • Manages inventory and adheres policies and procedures.

Service Crew (Part Time)

Balamban Branch
06.2018
  • Welcomes customers and helps them settle down
  • Takes customers' orders
  • Provide answers to customers' queries
  • Processing payment
  • Complies with safety and security regulations
  • Process payments
  • Ensure customer satisfaction.

Receptionist/Supervisor

Taiwanese Cuisine Tea House (Grand Taipei)
05.2024 - Current
  • Assisted in the development of policies and procedures for the reception team, ensuring adherence to organizational standards and promoting a consistently high level of service
  • Enhanced customer satisfaction by efficiently managing front desk operations and addressing client concerns promptly.
  • Increased employee retention, fostering a supportive work environment and addressing staff concerns professionally.
  • Handled sensitive information discreetly, maintaining strict confidentiality while performing daily tasks and attending to client needs.
  • Developed strong relationships with clients, providing exceptional customer service to promote loyalty and repeat business.
  • Monitored front areas so that questions could be promptly addressed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Skills

Can work under pressure and multi-tasking

Education

Vocational, Buanoy National High School, Balamban, Cebu, 2015-2016, Sam-ang Elementary School, Toledo City, Cebu, 2013-2014

Timeline

Receptionist/Supervisor

Taiwanese Cuisine Tea House (Grand Taipei)
05.2024 - Current

Waitress/Floor Staff

ANT Café and Bar
10.2023

Assistant Caregiver

Cebu Provincial Hospital-Balamban
04.2022

Medical Assistant

Dumdum Medical Clinic
01.2020

Promodiser

Gaisano Town Center Balamban
10.2018

Service Crew (Part Time)

Balamban Branch
06.2018
Daryll Mae Dumdum