To be able to put in practice of my gained knowledge. To be able to utilize my known strengths and weaknesses. To be effective in maintaining harmony in any kind of people, to show initiative in problem solving while performing all given tasks.
Work History
Waitress/Floor Staff
ANT Café and Bar
10.2023
Provide excellent service for customer satisfaction
Takes customers' orders and delivers food and beverage
Making menu recommendations and answering questions
Prepares bills and process payments
Addresses customers complain immediately.
Assistant Caregiver
Cebu Provincial Hospital-Balamban
04.2022
Help daily activities like bathing, dressing and administering medications
Assist with physical therapist
Arrange medical appointments and transportation to the doctor, clinic or hospital
Order and pick-up medications at the drugstore
Fill the designated 'on-call' position of the family members.
Medical Assistant
Dumdum Medical Clinic
01.2020
Interview patients and documentation on basic medical history
Organizing and scheduling of appointments
Updates and files medical records.
Promodiser
Gaisano Town Center Balamban
10.2018
Demonstrates and provides information on products and services
Distributes products samples, brochures, flyers
Listens to customer needs and suggests the perfect product
Manages inventory and adheres policies and procedures.
Service Crew (Part Time)
Balamban Branch
06.2018
Welcomes customers and helps them settle down
Takes customers' orders
Provide answers to customers' queries
Processing payment
Complies with safety and security regulations
Process payments
Ensure customer satisfaction.
Receptionist/Supervisor
Taiwanese Cuisine Tea House (Grand Taipei)
05.2024 - Current
Assisted in the development of policies and procedures for the reception team, ensuring adherence to organizational standards and promoting a consistently high level of service
Enhanced customer satisfaction by efficiently managing front desk operations and addressing client concerns promptly.
Increased employee retention, fostering a supportive work environment and addressing staff concerns professionally.
Handled sensitive information discreetly, maintaining strict confidentiality while performing daily tasks and attending to client needs.
Developed strong relationships with clients, providing exceptional customer service to promote loyalty and repeat business.
Monitored front areas so that questions could be promptly addressed.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Skills
Can work under pressure and multi-tasking
Education
Vocational, Buanoy National High School, Balamban, Cebu, 2015-2016, Sam-ang Elementary School, Toledo City, Cebu, 2013-2014
Chef, Cook at Marini Cafe, The Lion and Buffalo, The Northend Café, Kin Café and Wine BarChef, Cook at Marini Cafe, The Lion and Buffalo, The Northend Café, Kin Café and Wine Bar
Food and Beverage Attendant at Emirates Leisure Retail, Aroha Café/Bar and Vantage Bar, AucklandFood and Beverage Attendant at Emirates Leisure Retail, Aroha Café/Bar and Vantage Bar, Auckland
DIRECTOR, GROUP BUSINESS APPLICATIONS & PMO at DKSH CORPORATE SHARED SERVICES CENTER S/BDIRECTOR, GROUP BUSINESS APPLICATIONS & PMO at DKSH CORPORATE SHARED SERVICES CENTER S/B