Familiar with Microsoft Words, Powerpoint, Excel
Bilingual Customer Service Agent skilled at communicating with people from all backgrounds while providing exceptional customer service.
-Help customers with questions and issues
- Friendly and patient communication
- Often assist customers via phone calls
- Provide solutions and guidance
- Work as a team often with colleagues to improve service quality
Communication skills - Proficient in verbal and written communication, effectively conveying information and addressing customer's concerns
Familiar with Microsoft Words, Powerpoint, Excel