Familiar with Microsoft Words, Powerpoint, Excel
Darviniyaa Thason
Customer Service
Seri Kembangan, Selangor,10
Summary
Bilingual Customer Service Agent skilled at communicating with people from all backgrounds while providing exceptional customer service.
Overview
1
1
year of professional experience
4
4
Languages
Work History
Customer Service
DAP Seri Kembangan
Seri Kembangan, Selangor, Malaysia
08.2022 - 06.2023
-Help customers with questions and issues
- Friendly and patient communication
- Often assist customers via phone calls
- Provide solutions and guidance
- Work as a team often with colleagues to improve service quality
Education
Foundation in Arts -
Tunku Abdul Rahman University (TARUMT)
Setapak 04.2001 -
Skills
Communication skills - Proficient in verbal and written communication, effectively conveying information and addressing customer's concerns
Time Management - Effective time management skills, capable of prioritizing task and do it on time
Teamwork - Experienced in collaborative teamwork through participation in several group projects
Research skills - Proficient in doing research, including information gathering, analysis to support academic work
Language Proficiency - Fluent in Chinese, English and Bahasa Melayu, native in Tamil
Software
Timeline
Customer Service
DAP Seri Kembangan
08.2022 - 06.2023
Foundation in Arts -
Tunku Abdul Rahman University (TARUMT)
04.2001 -