DARSSHYANA DEVI RAJA GOPAL
Seri Kembangan
Summary
FRESH GRADUATE BA (HONS) IN BUSINESS ADMINISTRATION IN COLLABORATION WITH UNIVERSITY OF HERTFORDSHIRE , INTI INTERNATIONAL COLLEGE SUBANG .
Overview
3
3
years of professional experience
Work History
Marketing Trainee
Oriens eTech Sdn Bhd
04.2023 - 07.2023
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Collecting and Analyzing data to identify consumers trend .
- Preparing proposal and updating proposal on the clients request .
- Monitoring and Managing the company's social media platform such as Linked in and Facebook by adjusting outreach tactics as needed .
- Assisting the manager in monitoring the sales of the company .
- Looking and reaching out to new clients oppurtunities .
Sales Agent
Micropurple Sdn Bhd
12.2020 - 12.2021
- Offered each customer top-notch , personal service to boost sales and customer satisfaction .
- Spoke to customers in native languages to increase loyalty and establish relationships.
- Provided superior service to customers by quickly and courteously responding to requests , inquiries ,suggestions and concerns .
- Sold Unifi Services to customers all over Malaysia through Digital Marketing-Facebook .
- Assisted Call-in customers with questions and orders .
- Responded to inquiries and engaged with followers to build community and support customer engagement .
- Created content strategies for digital media .
Education
Bachelor of Business Administration - Bachelor of Business Administration
University Of Hertforshire
Subang Jaya , Selangor Mar 2021 - 03.2023
Diploma of Higher Education - Diploma In Business
INTI International College
Subang Jaya , Selangor Aug 2018 - 03.2021
Sijil Pelajaran Malaysia (SPM)
SMK Seksten 4 Bandar Kinrara
Puchong , Selangor Jan 2013 - 12.2017
Skills
- Good customer interactions
- Business Development
- Teamwork and Leadership
- Interpersonal
- Time Management
ABOUT ME
I am a bachelors degree fresh graduate majoring in business administration in collaboration with University of Hertfordshire . My Name is Darsshyana Devi Raja Gopal , I am 23 Years old this year and my date of birth is 1st March 2000 . I am a hardworking person , reliable and excellent time keeper . I am quick to learn and wiling to adapt to any job. I have the ability to work under stress and have variety of skills to offer . I am also interested in project related job scopes. With the right skills , I believe that I can bring benefit to your company .
REFERENCES
- Mr.Nanthakumar Karuppiah
Senior Lecturer in University of Hertfordshire
+60122347476
https://www.linkedin.com/in/ts-nanthakumar-karuppiah-
fhea-4504301a
- Ms.Claudine Shalani Kenel
Senior Lecturer in INTI International College Subang
+60125513070
https://www.linkedin.com/in/claudine-shalani-kenel-
8a9005165
- Varun Kumarason
Account Manager at Oriens eTech Sdn Bhd
+60123001336
https://www.linkedin.com/in/varun-kumarason-7208a088
HOBBIES
- Sports and Athletic Activities
- Writing
- Travelling
- Arts
- Listening to Music
- Photography
INTEREST
- Meeting new people
- Gaining new knowledge
- Playing sports
- Cooking and Baking
Languages
English
First Language
Bahasa Melayu
Advanced
C1
English
Proficient
C2
Tamil
Upper Intermediate
B2
APPLICABLE SKILLS
- Excel
- Words
- Powerpoint
- Video Editing
- Canva
- Creating website
Timeline
Marketing Trainee
Oriens eTech Sdn Bhd
04.2023 - 07.2023
Sales Agent
Micropurple Sdn Bhd
12.2020 - 12.2021
Bachelor of Business Administration - Bachelor of Business Administration
University Of Hertforshire
Mar 2021 - 03.2023
Diploma of Higher Education - Diploma In Business
INTI International College
Aug 2018 - 03.2021
Sijil Pelajaran Malaysia (SPM)
SMK Seksten 4 Bandar Kinrara
Jan 2013 - 12.2017
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