Saraswathy Karupusamy
INSURANCE CLARK
Kangar, Perlis
Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
27
27
years of professional experience
Work History
Insurance Agent
VIMAL AUTOLINER SDN.BHD PERLIS
06.2012 - Current
- Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
TRAINER
ST Microelectronics
05.1998 - 06.2009
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Oversaw the administration of online learning platforms, ensuring seamless user experiences for trainees at all levels.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Education
High School Diploma -
Sekolah Menengah Sagil
Johor 04.2001 -
Skills
Timeline
Insurance Agent
VIMAL AUTOLINER SDN.BHD PERLIS
06.2012 - Current
High School Diploma -
Sekolah Menengah Sagil
04.2001 -
TRAINER
ST Microelectronics
05.1998 - 06.2009
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