Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
DARREN ASHWIN MICHAEL

DARREN ASHWIN MICHAEL

Service Engineer
SUBANG,JAYA

Summary

Proactive Service Engineer successful in providing technical and mechanical testing of engine components and suspension and aircon systems. Thorough knowledge of car engine components and suspension system including tires. Strong problem-solving and organizational skills with the ability to use Bosch diagnostic tool and Quality control systems. Communicative and hardworking with over 3 years of hands-on experience working as a Service Engineer

Overview

3
3

Years of professional experience.

Work History

Service Engineer

USJ CAR EXPRESS SDN BHD
SUBANG JAYA, SELANGOR
11.2018 - Current
  • Worked cross-functionally within organization and external partners, integrators and vendors.
  • Analyzed and evaluated performance and optimized efficiency.
  • Tested and checked performance of hardware including engine, sub-frame adjustment and alignment, absorber replacement
  • Escalated and re-produced problem to internal development sources to reach solution.
  • Installed, configured and tested namely dashboard, seat-belt, steering, car seat, aircon system including blower, floor carpet removal and replacement .
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions including aircon compressor change out, roof lining adjustment and airbag replacement
  • Developed and maintained broad knowledge of applications and industry activity to stay aware of trends, issues and competitions.

TYREMAN

ENKEI TYRESHOP
SEGAMBUT, SELANGOR
06.2018 - 10.2018
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Handled day-to-day running of tyre repair, car alignment and tyre balancing ensuring high levels of productivity and progression.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Completed tyre maintenance and vehicle alignment and balancing to ensure compliance with relevant road transport regulations.

Inventory Control and Admin

KLC Resource Centre
SUBANG JAYA, SELANGOR
01.2018 - 05.2018
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Used coordination and planning skills to achieve results according to schedule.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Identified issues, analyzed information and provided solutions to problems.
  • Carried out day-day-day duties accurately and efficiently.

Installer Helper

MPD AUTO CENTRE SDN BHD
KOTA DAMANSARA, SELANGOR
05.2017 - 12.2017
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Communicated quickly and accurately with supervisors about problematic vehicle, missed installations or other issues.
  • Tested systems using specialist tools and testers, noting issues and completing preventive maintenance on shock absorber systems.
  • Completed over 4 vehicle daily shock absorber installations according to strict schedules, inventories and customer needs.

Education

DIPLOMA CITY and GUILDS - undefined

TOPSPEED COLLEGEAutomotive After Sales Service (TP-300-2:2013 &TP-300-3:2013)City & Guilds Diploma in Light Vehicle Maintenance and Repair (4290-12) GRADE 1 –8 DRUM KITAPR 2010 - 2016ROCKSCHOOL (RSL)RSL Lvl 3 Certificate in Popular Music Performance Grade 8 (QCF) 501/0648/X - undefined

Skills

Admin support

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Accomplishments

  • Documented and resolved car engine and radiator which led to improving overall customer satisfaction.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of service engineers in the development of quality troubleshooting and maintenance within record time.

Timeline

Service Engineer

USJ CAR EXPRESS SDN BHD
11.2018 - Current

TYREMAN

ENKEI TYRESHOP
06.2018 - 10.2018

Inventory Control and Admin

KLC Resource Centre
01.2018 - 05.2018

Installer Helper

MPD AUTO CENTRE SDN BHD
05.2017 - 12.2017

DIPLOMA CITY and GUILDS - undefined

TOPSPEED COLLEGEAutomotive After Sales Service (TP-300-2:2013 &TP-300-3:2013)City & Guilds Diploma in Light Vehicle Maintenance and Repair (4290-12) GRADE 1 –8 DRUM KITAPR 2010 - 2016ROCKSCHOOL (RSL)RSL Lvl 3 Certificate in Popular Music Performance Grade 8 (QCF) 501/0648/X - undefined

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DARREN ASHWIN MICHAELService Engineer