Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
YI BOON TIEW

YI BOON TIEW

CLIENT ADVISOR
Kuala Lumpur,14

Summary

Dynamic Client Advisor with a proven track record at Bulgari and Swatch Group, excelling in consultative selling and relationship management. Demonstrated success in client retention and new business development, enhancing client portfolios and surpassing sales targets. Skilled in cross-selling techniques and customer engagement, fostering long-term client relationships and driving team success.

Developed strong client relationship management and communication skills in customer-centric environment. Skilled in understanding client needs and providing tailored solutions. Looking to transition into new field where these transferable skills can drive impactful results.

Offering solid foundation in customer service and eagerness to learn and grow in client advisory role. Brings keen ability to understand client needs and deliver tailored solutions. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Client advisory professional with history of enhancing client relationships and providing valuable financial guidance. Known for collaborative approach and achieving results in dynamic environments. Reliable team player with skills in strategic planning and client communication.

Overview

9
9
years of professional experience
1
1
Certification
4
4
Languages

Work History

Client Advisor

Bulgari
11.2023 - 12.2024
  • Excelled in meeting sales targets, contributing significantly to the overall success of the team.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.
  • To build a positive and long term relationship with new client
  • To achieve Key Performance Index set by the company such as prospect acquisition, prospect conversion rate, average ticket value, unit per transaction.
  • Maintained up-to-date knowledge of regulatory changes, ensuring compliance in all advisory activities.
  • Organized client appreciation events, strengthening relationships and encouraging repeat business.

Client Advisor

Swatch Group
08.2022 - 10.2023
  • Excelled in meeting sales targets, contributing significantly to the overall success of the team.
  • Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.
  • Maintain positive relationship with client

Person In Charge

Kidtopia
01.2016 - 04.2022

1.Provide overall leadership and direction for the kindergarten.

2.Supervise and manage teachers, staff, and other personnel.

3.Implement educational programs and ensure the curriculum aligns with early childhood education standards.

4.Promote a positive and inclusive school culture.

5.Oversee the development and implementation of the curriculum to ensure it meets developmental needs and educational goals for young children.

6.Evaluate and adapt the curriculum based on student progress and feedback.

Education

No Degree - Pre-University Study

UCSI Universiry
Kuala Lumpur
04.2001 -

No Degree - SPM

SMK SERI DESA
Tanjong Karang
04.2001 -

Skills

Relationship management

Certification

TESOL

Interests

Reading

Exercise

Timeline

Client Advisor

Bulgari
11.2023 - 12.2024

Client Advisor

Swatch Group
08.2022 - 10.2023

TESOL

01-2022

Person In Charge

Kidtopia
01.2016 - 04.2022

No Degree - Pre-University Study

UCSI Universiry
04.2001 -

No Degree - SPM

SMK SERI DESA
04.2001 -
YI BOON TIEWCLIENT ADVISOR