Darane @ Jessie

Korea & Vietnam

• Delivered exceptional support to customer base regarding transactions and payroll inquiries.
• Responded promptly to employee and HR queries, managing caseload efficiently.
• Utilized integrated case management tool for escalation of complex issues to HR team.
• Ensured timely processing of payroll for over 700 employees, adhering to regulations.
• Performed audits on payroll data regularly to guarantee accuracy and compliance.
• Facilitated communication for PRIME support, resolving issues related to ticketing effectively.
• Drove continuous improvement initiatives in payroll operations while participating in HR projects.

• Ensured timely preparation of payroll documents for twelve companies, maintaining compliance with regulations.
• Processed payroll accurately while managing inquiries and resolving discrepancies.
• Conducted periodic audits on employee pay information to uphold labor law compliance.
• Generated government reports such as EPF, SOCSO, and LHDN accurately each month.
• Facilitated onboarding processes for new hires, coordinating necessary screenings and documentation.
• Collaborated with HRM on implementation of employee communication initiatives and policies.
• Tracked employee leave accruals systematically to maintain accurate records.
• Provided administrative support within HR functions, including issuing offer letters and transfer promotions.

• Executed preparation of staff letters for various HR functions including promotions and salary increments.
• Ensured payroll processed accurately by the last working day each month.
• Generated required government compliance reports such as EPF, SOCSO, and LHDN.
• Created disciplinary communications for employee performance issues or terminations.
• Managed recruitment process through candidate interviews and selection.
• Assisted in enforcing compliance with HR policies and regulations across the organization.
• Facilitated onboarding by preparing documentation for new hires and transfers.
• Designed training initiatives based on assessed organizational needs.

• Managed interview processes to proficiently assess qualified candidates.
• Processed payroll to ensure timely crediting of salaries each month.
• Verified receipts for accurate monthly expense claim calculations.
• Authored communications regarding disciplinary actions, including warnings and terminations.
• Compiled required reports for government agencies like EPF, SOCSO, and LHDN.
• Issued official letters for salary increments, promotions, and credits.
• Handled scheduling and personal documents for Managing Director with discretion.
• Consistently updated ISO audit documentation to reflect compliance requirements.

• Created various staff letters including appointments, confirmations, resignations, salary increments, and promotions.
• Verified receipts for monthly expense claims and prepared submissions.
• Processed payroll to ensure credits were completed by end of each month.
• Produced required government reports such as EPF, SOCSO, and LHDN.
• Supported Managing Director with personal document management and scheduling.
• Organized appointments and travel logistics for Managing Director efficiently.
• Composed disciplinary communications regarding warnings, probation extensions, or terminations.
• Developed HR reports detailing staff headcounts and other metrics.

• Streamlined recruitment by advertising, interviewing, and hiring suitable candidates for vacant roles.
• Oversaw onboarding for new employees and conducted exit interviews for departing staff.
• Addressed corporate customer inquiries to enhance service delivery.
• Created quotations and invoices for corporate clients to improve financial accuracy.
• Performed thorough background checks on prospective customers prior to engagement.
• Produced various correspondence documents to support business operations.
• Coordinated Managing Director’s appointments and travel itineraries for effective scheduling.
• Ensured payroll processing met timelines with credits received on last working day monthly.

• Addressed customer inquiries about stock and pricing while processing orders efficiently.
• Generated quotations, delivery orders, and invoices to support sales operations.
• Monitored stock levels and updated stock cards regularly.
• Performed daily inspections of inventory to maintain accuracy.