Movie Buff @ Cinema Lover
TAN HAI HAU @ DANSON
Executive Marketing Officer @ Auto-Loan Sales
Puchong,Selangor
Summary
- >>> To accept any position of which I am qualified that provides challenges and opportunities. Tactical financial representative possessing expertise in wealth management, risk management, and credit evaluation over mitigation and financial strategies.
- >>> Straight-thinking and resourceful professional with strong work ethic and developed interpersonal skills. Committed to achieving clients' short and long-term goals and customizing strategies around clients' needs and priorities. Certified in AUTO-LOAN @ HIRE PURCHASE Banking Loan Industry
- >>> Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, willingness to take on added responsibilities and problem-solving skills.
- >>> Passionate job seeker with strong determination combined with organizational skills eager to secure entry-level Position @ Senior Executive - Personal Financial Services (Auto Loan Sales) position. Ready to help centre team to achieve target and company goals.
Overview
9
9
years of professional experience
5
5
Languages
Work History
EXECUTIVE AUTO LOAN SALES
HONG LEONG BANK BERHAD
2 2021 - 05.2024
- Job scope usually will be Representing the Bank as Sales Marketing Officer to be based at car dealers showroom and build a good relationship repo with car dealers sales advisor's to obtain & sourced the auto-loan business on daily basis
- Participated in related industry local networking events to establish a strong presence within the community and generate valuable leads for potential loan sales.
- Managed a diverse portfolio of loans, consistently monitoring performance metrics to identify areas for improvement or adjustment as needed.
- Current Job reflects more on Multitasking, Time Management & Self Discipline in order to achieve own goal settings & monthly KRA's target set by Authorities of the company. It is Mandatory to keep track & follow up closely on each & every loan case in order to achieve monthly sales target by contributing whichever beneficiary for whole centre department & supportive team mates to collaborate & work as a team.
- Providing financial consultation services & providing customer services regarding (After Sales) services to assist existing to bank customers by solving clients enquiry & providing the right solution & advice according to customers criteria's & requirement needs
- To assist every respected car dealer for the loan disbursement after client's collected their collateral vehicle in order to disburse the funds into Car Dealers accounts in the final process of each single loan application to finalize the statement
- To request and collect incomplete income documents from clients including schedule for assistance in HP Agreement loan signing with customer upon loan Approval until subject unit was successfully delivered to respective customer.
- To obtain every customers Consent upfront & to conduct customer e-kyc / customer interview in order to proceed for loan submission process followed by loan mitigation & credit risk evaluation on each respected applicant's credit profile
FINANCIAL SALES CONSULTANT
HONG LEONG ASSURANCE BERHAD
01.2020 - 10.2020
- Approach clients via cold calling and schedule appointments to provides services based on client's insurance need
- Navigated complex regulatory requirements, ensuring full compliance throughout all aspects of the financial planning process.
- Continuously updated industry knowledge through professional development opportunities and staying abreast of market trends.
- Provide financial planning support to client by determining client's need and financial situations
- Build good relationship with client by providing high standard of services
- Actively attend meetings and trainings provided by company.
SMART HOME SPECIALIST
TECH A.V. CONCEPT SDN BHD
02.2018 - 11.2019
- Knowledge in smart home automation system technology related Information
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Increased customer satisfaction by providing tailored smart home solutions based on individual needs and preferences.
- Improved user experience by creating easy-to-follow guides for operating various smart home devices and systems.
- Mostly collaborate with interior designers and architects.
- Resolved technical issues promptly and effectively, ensuring optimal performance of installed smart home systems.
Grab Car Driver (Passenger)
GRABCAR SDN BHD
02.2016 - 01.2018
- Offered assistance with luggage or personal items when needed, displaying excellent customer care and attention to detail.
- Navigated through heavy traffic conditions with ease, resulting in prompt arrivals at destinations.
- Developed strong relationships with passengers, fostering a positive and enjoyable riding experience for all.
- Kept vehicle interiors clean and organized throughout shifts; sanitized surfaces regularly per health guidelines.
- Arrived on time to customer appointments.
- Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
Bartender Shift Manager
DELUX EXECUTIVE LOUNGE
03.2012 - 12.2015
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
- Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
- Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Education
Sijil Pelajaran Malaysia (SPM) -
SMK Dato Mohd Said NILAI
01.2006 - 04.2010
Skills
MICROSOFT WORD
POWERPOINT
EXCEL
Multitasking Abilities
Data Entry
Relationship Building
Loan structuring
Income Evaluation
Customer Relations
Referral Network Development
Client Interview
Problem-solving abilities
Market Analysis
Decision-Making
Personal Biodata Information
- Height : 172 CM
- Weight : 55 Kg
- Date of Birth : 5th July 1993
- Marital Status : Single
- Nationality : Malaysia
- Race / Ethnicity : Malaysian Chinese
- Religion : Buddhist
Interests
Outdoor Sports @ Badminton, Outdoor camping
Automobile Car Enthusiast @ mostly into Car Modification
Youtube @ Self update for knowledge info on Global economy news update & Real Life Documentary
Animal Lover / Pet Bonding @ Mainly small animals such as : Rabbit & Dogs
Enjoy Music Playlist @ to release stress & keep calm or to be Energized & Motivated thru the day
Timeline
FINANCIAL SALES CONSULTANT
HONG LEONG ASSURANCE BERHAD
01.2020 - 10.2020
SMART HOME SPECIALIST
TECH A.V. CONCEPT SDN BHD
02.2018 - 11.2019
Grab Car Driver (Passenger)
GRABCAR SDN BHD
02.2016 - 01.2018
Bartender Shift Manager
DELUX EXECUTIVE LOUNGE
03.2012 - 12.2015
Sijil Pelajaran Malaysia (SPM) -
SMK Dato Mohd Said NILAI
01.2006 - 04.2010
EXECUTIVE AUTO LOAN SALES
HONG LEONG BANK BERHAD
2 2021 - 05.2024