Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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DANIEL WAH YUN HAW

DANIEL WAH YUN HAW

KOTA KINABALU

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
2020
2020
years of post-secondary education
3
3
Languages

Work History

Exchanger

Clover
03.2024 - Current
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Arrange payments from different countries and different companies. Mainly in crypto or fiat.


Real Estate Agent

IQI GLOBAL
09.2022 - Current
  • Establish relationships with new customers.
  • Maintain and grow relationships with existing customers.
  • Strive to improve customer satisfaction through excellent customer service.
  • Identify and respond to client needs.
  • Create and distribute promotional material.
  • Update property listings.
  • Draft and deliver documents.
  • Perform real estate market analysis.
  • Stay current with real estate markets, trends and best practices.
  • Search open listings to find properties.

API CUSTOMER SERVICE

Astar Group
03.2023 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Translator/interpreter

CG Company
03.2022 - 09.2022
  • Read given material and researched industry-specific terminology.
  • Converted text and audio recordings from English language to Mandarin / Mandarin language to English.
  • Ensured translated content conveys original meaning and tone.
  • Prepared subtitles for videos and online presentations.
  • Attended conferences and meetings and acted as official translator to mediate discussion.
  • Interpreted both legal terminology and colloquial language.
  • Accompanied non-Mandarin speaking visitors and facilitated communication between CG company and visitors.

Human Resources / Marketing

CG Company
06.2021 - 03.2022
  • Managed all Human Resources duties and responsibilities for a mid-sized ecommerce business.
  • Conducted interviews for new hires and spearheaded the recruitment process.
  • Signed the contracts with the international clients.
  • Led customers to invest in CG Company.
  • Was responsible for staffing, employee compensation and benefits, defining/designing work.
  • Excelled in Employment Relations coursework.
  • Trained a team of marketing assistants.

Manager

LOW PRICE HOLIDAY
06.2020 - 06.2021
  • Greeted visitors, answered the telephone, responded to routine and emergency inquiries.
  • Performed various clerical duties.
  • Managed the lobby area and provided positive first impressions along with welcoming guests.
  • Providing high-quality administrative support.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Real Estate Agent

IQI GLOBAL
06.2019 - 06.2020
  • Provided guidance and assisted sellers and buyers in marketing and purchasing property for the right price under the best terms.
  • Determined clients’ needs and financial abilities to propose solutions that suit them.
  • Performed comparative market analysis to estimate properties’ value.
  • Acted as an intermediary in negotiation processes, consulted clients on market conditions, prices, mortgages, legal requirements and related matters, ensured a fair and honest dealing.
  • Performed comparative market analysis to estimate properties’ value.
  • Displayed and market real property to possible buyers.
  • Prepared necessary paperwork (contracts, leases, deeds, closing statements etc).
  • Managed property auctions or exchanges.
  • Maintained and updated listings of available properties.
  • Cooperated with appraisers, escrow companies, lenders and home inspectors.
  • Developed networks and cooperated with attorneys, mortgage lenders and contractors.
  • Promoted sales through advertisements, open houses and listing services.
  • Remained knowledgeable about real estate markets and best practices.

Tour Guide / Human Resources

CHEETAH TRANSPORTATION
11.2017 - 06.2019
  • Planned travel itineraries, familiarized customers with the locality by vehicle or foot, and ensured that the group remained safe at all times.
  • Stayed up-to-date with new attractions that might be of interest to customers.
  • Managed every aspect of the employment process, including orientation and training new staff members.
  • Assisted with payroll management.

Tourist guide

LOW PRICE HOLIDAY
09.2016 - 11.2017
  • Ensured that itineraries are met and that customers are being informed in an entertaining manner the location they are touring.
  • Was responsible for ensuring the safety of the group and ensuring that tour groups remain together.

Sales Assistant

BORNEO RECIPE
09.2015 - 08.2016
  • Greeted customers with a friendly and helpful attitude.
  • Answered any questions regarding inventory, sales, and promotions.
  • Carefully and accurately rang up items and neatly packed customer bags.
  • Worked well with other employees to ensure smooth processes.

Junior Technician

BORNEO MARINE HATCHERY
02.2014 - 09.2015
  • Assisted the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution.
  • Updated the systems' features to increase its operational productivity and maintain system recoveries.

Education

Certificate - Real Estate Negotiator’s Course

The Board Of Valuers, Appraisers, Estate Agents And Property Managers

Certificate - Tourism, Arts and Culture Course

Jesselton College SDN BHD

Certificate - Tourism, Arts and Culture Course

Jesselton College SDN BHD

Certificate - Tourism, Arts and Culture Course

Jesselton College SDN BHD
07.2019 - 11.2019

Skills

  • Recruiting (Sourcing & Interviewing)
  • Employee Onboarding
  • Employee Coaching
  • Collaborative
  • Planning and organizational skills
  • Passionate and energetic
  • Communication skills
  • Able to inspire, comfort and build self-esteem
  • Resistance to stress
  • Problem solving
  • Multitasking
  • Fast learner

Personal Information

Date of Birth: 09/02/97

Timeline

Exchanger

Clover
03.2024 - Current

API CUSTOMER SERVICE

Astar Group
03.2023 - 03.2024

Real Estate Agent

IQI GLOBAL
09.2022 - Current

Translator/interpreter

CG Company
03.2022 - 09.2022

Human Resources / Marketing

CG Company
06.2021 - 03.2022

Manager

LOW PRICE HOLIDAY
06.2020 - 06.2021

Certificate - Tourism, Arts and Culture Course

Jesselton College SDN BHD
07.2019 - 11.2019

Real Estate Agent

IQI GLOBAL
06.2019 - 06.2020

Tour Guide / Human Resources

CHEETAH TRANSPORTATION
11.2017 - 06.2019

Tourist guide

LOW PRICE HOLIDAY
09.2016 - 11.2017

Sales Assistant

BORNEO RECIPE
09.2015 - 08.2016

Junior Technician

BORNEO MARINE HATCHERY
02.2014 - 09.2015

Certificate - Tourism, Arts and Culture Course

Jesselton College SDN BHD

Certificate - Tourism, Arts and Culture Course

Jesselton College SDN BHD

Certificate - Real Estate Negotiator’s Course

The Board Of Valuers, Appraisers, Estate Agents And Property Managers

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DANIEL WAH YUN HAW