Daniel Elliott
Customer Account Manager
East Grinstead, West Sussex
Summary
I am a self motivated individual with a proven track record at Unilever, mastering client relationship building and sales tactics. I have spearheaded multiple initiatives which have resulted in share and sales growth, including 27% USG growth for one customer and successfully negotiated key partnerships, enhancing customer portfolios. My ability to multitask and drive decisions has consistently delivered above-target results, showcasing exceptional problem-solving and team collaboration skills.
Overview
6
6
years of professional experience
Work History
Customer Account Manager- B&M/Poundland/Savers
Unilever
01.2023 - 04.2024
- Built and developed customer relationships by meeting clients needs, displaying knowledge and being first point and expert contact, driving value added discussions and promotions. Responsible for entire home care category across all customers and oversee +£35m AL TO.
- Successfully negotiated and delivered the JBP across all customers that saw total share and TO growth.
- Landed multiple CPIs across laundry and household cleaning, retaining listings and negotiated new promo plan to drive strategy.
- Landed successful Range Review in 2024 on Poundland with 19 incremental lines permanently in range worth iTO £2m. Contributing to 27% USG growth.
Customer Account Executive- One Stop
Unilever
03.2022 - 01.2023
- Landed multiple incremental opportunities including seasonal WIGIGs, new listings and Pot Noodle shippers worth worth £100k TO.
- Prevented de-rationalisation of total store range during range review and ended up expanding across all categories. Prevented delists across Colman's, Hellmans and total deodorants and skin care.
- Landed all CPIs across foods, home care and personal care categories. Managed multiple buyer expectations and amended customer relationships.
- Executed multiple firsts for One Stop including windows poster deals and online competitions for lynx and pot noodle.
Commercial Executive- Waitrose
Unilever
11.2020 - 01.2022
- Worked across multiple categories to assist account managers with administrative tasks including promo plan creation, invoice payments and extracting sales data.
- worked closely with customer teams to ensure admin processes ran smoothly and effectively
Co-op/Nisa Apprentice
Unilever
02.2019 - 11.2020
- Achieved level distinction whilst balancing workload
- Worked across multiple projects assisting account managers to gain external customer and internal stakeholder experience
Sales Consultant
Bens Gutters
08.2018 - 02.2019
- Colt Calling clients and delivering deals on gutter cleaning services
- booking appointments for cleaners and keeping track of sales
- First employee ever to top the company sales board within their first month in role.
Education
Business Admin - Business Administration
Level 3 Business Administration Apprenticeship
Unilever10.2020
Skills
Client Relationship Building
Sales tactics
Teamwork and Collaboration
Problem-Solving
Multitasking
Decision-Making
Self Motivation
Team Collaboration
Timeline
Customer Account Manager- B&M/Poundland/Savers
Unilever
01.2023 - 04.2024
Customer Account Executive- One Stop
Unilever
03.2022 - 01.2023
Commercial Executive- Waitrose
Unilever
11.2020 - 01.2022
Co-op/Nisa Apprentice
Unilever
02.2019 - 11.2020
Sales Consultant
Bens Gutters
08.2018 - 02.2019
Business Admin - Business Administration
Level 3 Business Administration Apprenticeship
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