DANIEL EDWIN EIMAAN MIQAEL BIN MEHON
KUALA LUMPUR
Summary
- Motivated, Independent, self-starter
- Team player with all types of people
- Good social skills and personal management
Overview
16
16
years of professional experience
9
9
Certifications
Work History
Assistant Restaurant Manager
Aloft Kuala Lumpur Sentral
01.2023 - 07.2024
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
Restaurant Executive (F&B Services)
The Ritz Carlton Hotel Kuala Lumpur
09.2022 - 01.2023
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Collaborated with back-office team members to facilitate seamless business execution.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
Restaurant Supervisor (F&B Services)
The Ritz-Carlton, Kuala Lumpur
02.2018 - 08.2022
- Supervised Team in Daily Operation
- Maintained a high level of quality control to maintain Standard of Procedure
- Implemented plans to improve productivity and generate daily revenue
- Coordinated with other outlets/departments for monthly guest chef or Michelin Star
- Monitored stock inventory and followed up on pending issues with tracking system
- Served as safety coordinator
- Provided lateral service with other departments for VIP events or owner events.
Butler (Guest Recognition & Housekeeping)
The Ritz-Carlton, Kuala Lumpur
04.2015 - 01.2018
- Took care of all VIP guests and coordinated with all concerned departments to fulfill guest's needs
- Conducted express check-in and express check-out service
- Served welcome drinks and escorted guests to their assigned rooms
- Supported other departments for lateral service
- Prepared rooms for VIP arrivals or highlighted guests
- Acted as a 24-hour butler for VIPs.
Banquet Captain (Cluster Complex YTL Banquet)
The Ritz Carlton Kuala Lumpur and JW Marriott Kuala Lumpur
04.2013 - 03.2015
- Scheduled banquet service personnel and assigned specific tasks
- In charge of conference, meeting, social events, and wedding occasions
- Ensured all conference rooms were well set up and according to organizer requirements
- In charge of outside catering events for owners and corporate functions
- Monitored the team's progress and proposed improvements
- Ensured adherence to standard procedures on daily operation.
Chinese Restaurant Captain
The Ritz Carlton Kuala Lumpur
04.2012 - 03.2013
- First non-Chinese appointed as Chinese Restaurant Captain
- Handled the processing of food orders with accuracy and timeliness
- Managed all personnel, store, and equipment inventory
- Ensured a safe work environment and safe handling in the aspect of operation
- Ensured adherence to standard procedures on daily operation.
Banquet Server
The Ritz Carlton Kuala Lumpur and JW Marriott Kuala Lumpur
10.2008 - 03.2012
- Coordinated events with banquet captain or floor supervisor
- Set up for events by arranging tables, linen, and table setup
- Carried plates of food on trays and served guests
- Performed cleaning tasks and breakdown of service
- Maintained high standards of safety and cleanliness
- Ensured adherence to standard procedures on daily operation.
Education
High School Diploma -
SMK Rosley Dhoby
Sibu, Sarawak, Malaysia 04.2001 -
Skills
Staff Management
Certification
Learning Coach Certification
Identitycard
830525-13-5059
Personal Information
- Age: 39
- Place of Birth: SIBU, SARAWAK
- Ethnicity: MELANAU
- Date of Birth: 05/25/83
- Gender: MALE
- Nationality: MALAYSIAN
- Marital Status: SINGLE
- Religion: ISLAM
References
- Ms.Adrianah Ibrahim, Outlets Manager- The Ruma KL, +6 017 2829288
- Ms.Aairaa Monica Win, Restaurant Manager-Aloft Kuala Lumpur Sentral +6 013 8286516
Timeline
Assistant Restaurant Manager
Aloft Kuala Lumpur Sentral
01.2023 - 07.2024
Restaurant Executive (F&B Services)
The Ritz Carlton Hotel Kuala Lumpur
09.2022 - 01.2023
Restaurant Supervisor (F&B Services)
The Ritz-Carlton, Kuala Lumpur
02.2018 - 08.2022
Butler (Guest Recognition & Housekeeping)
The Ritz-Carlton, Kuala Lumpur
04.2015 - 01.2018
Banquet Captain (Cluster Complex YTL Banquet)
The Ritz Carlton Kuala Lumpur and JW Marriott Kuala Lumpur
04.2013 - 03.2015
Chinese Restaurant Captain
The Ritz Carlton Kuala Lumpur
04.2012 - 03.2013
Banquet Server
The Ritz Carlton Kuala Lumpur and JW Marriott Kuala Lumpur
10.2008 - 03.2012
High School Diploma -
SMK Rosley Dhoby
04.2001 -