Dania Atikah Hamzah
SPM Graduate
Summary
Well-qualified sales assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
1
1
year of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Sales Assistant
FANA Boutique
Johor Bahru, Johor
07.2022 - Current
- Established rapport with customers using active listening and interpersonal skills.
- Input credit and debit card payments in POS system to complete purchases.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Maintained records related to sales, returns and inventory availability.
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability and pricing.
Caterer
GBW Hotel
Johor Bahru, Johor
04.2022 - 06.2022
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Served catering guests by fulfilling orders and routinely inquiring about customer satisfaction.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Cleared dishes and glassware quickly following each course.
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
Education
SK Larkin 2
Johor Bahru, Johor 01.2011 - 12.2016
SMK Aminuddin Baki
Johor Bahru, Johor 01.2017 - 03.2022
Skills
Store opening and closing
Stocking and replenishing
Cash register operation
Cash Handling
Customer assistance
Reports and documents
Time management skills
Basic math skills
Cleaning and sanitizing
Product and service sales
Timeline
Sales Assistant
FANA Boutique
07.2022 - Current
Caterer
GBW Hotel
04.2022 - 06.2022
SMK Aminuddin Baki
01.2017 - 03.2022
SK Larkin 2
01.2011 - 12.2016