Dalvin Parsh
Fort Road
Summary
Experienced and adaptable professional with a background in customer service, operations management, and community engagement. Proven ability to lead teams, manage projects, and deliver exceptional service in diverse environments. Seeking a senior position with a new, exciting team to leverage my expertise and contribute to organizational success.
Overview
20
20
years of professional experience
Work History
Marketing Specialist
Atelier By The Bay
Changi
10.2024 - 05.2025
- Developed marketing campaigns to enhance brand awareness and customer engagement.
- Managed social media accounts to promote events and special offers effectively.
- Conducted market research to identify trends and customer preferences for products.
- Collaborated with the design team on promotional materials and visual content.
- Analyzed campaign performance data to refine strategies for future initiatives.
- Organized and executed community outreach events to attract local customers.
- Monitored online reviews and feedback from customers on various platforms to assess customer satisfaction levels.
- Developed marketing strategies for existing products, services and new product launches.
- Created content for various social media platforms including Facebook, Twitter, Instagram and YouTube.
Public Relations Specialist
Ministry Of Crab
Dempsey
07.2024 - 10.2024
- Developed engaging press releases for new menu launches and events.
- Coordinated media outreach to enhance brand visibility and public engagement.
- Managed social media platforms to maintain positive community interactions.
- Collaborated with kitchen staff to ensure accurate representation of culinary offerings.
- Monitored industry trends to identify opportunities for strategic communication initiatives.
- Attended trade shows and conferences as a representative of the company's brand.
- Crafted pitch letters tailored to specific publications or outlets.
Client Sales Representative
Celine Louis Vitton
Takashimaya
05.2024 - 07.2024
- Developed strong relationships with clients to understand their needs and preferences.
- Presented product options and tailored solutions to meet client requirements.
- Conducted market research to identify new sales opportunities and trends.
- Managed customer inquiries and resolved issues to enhance client satisfaction.
- Maintained accurate records of client interactions in the CRM system.
- Trained junior representatives on effective sales techniques and customer engagement strategies.
Preschool Teacher
Little Panda
Koh Phangan
01.2022 - 03.2024
- Educated babies in motor skills and sensory learnings.
- Developed and executed lesson plans.
- Maintained daily progress reports and communication with parents.
- Assisted in tours and sales pitches for new students.
- Designed engaging lesson plans to foster early childhood development.
- Implemented creative activities promoting social and emotional growth.
- Collaborated with parents to support children's learning and development.
- Managed classroom environment to ensure safety and comfort for children.
- Observed and assessed children's progress, adapting strategies as needed.
Guest Relations Executive
CeLaVie
Marina Bay Sands
02.2019 - 01.2022
- Provided high-end customer service and handled reservations.
- Generated sales and work progress reports.
- Developed relationships with regular customers.
- Delivered exceptional guest service at a premier integrated resort.
- Managed guest inquiries and resolved complaints promptly and professionally.
- Coordinated with various departments to enhance guest experiences effectively.
Community Manager
Common Ground
Singapore
07.2018 - 02.2019
- Developed community initiatives and managed member relations.
- Conducted tours and implemented sales strategies.
- Organized events and gathered data on member objectives.
- Developed community engagement strategies to enhance resident interaction and participation.
- Coordinated events and activities to foster a sense of belonging among residents.
- Facilitated communication between residents and management for feedback collection.
- Built relationships with local organizations for partnerships and resource sharing.
Flight Attendant
Singapore Airlines
Singapore
03.2011 - 03.2018
- Achieved 102 compliment letters and zero complaints from passengers.
- Led safety and service strategies onboard.
- Managed communications and ensured passenger safety.
- Recognized for exceptional service and leadership.
Freelance Model, Actor, and Singer
Tangerine Models
Singapore
01.2009 - 01.2011
- Performed for high-profile events and worked with various industry professionals.
Personal Loan and Banking Officer
Standard Chartered
Ipoh
01.2005 - 01.2006
- Awarded Employee of the Month for highest sales.
- Provided customer advice on loans and banking services.
Education
Associate of Arts - Early Childhood Care And Education
Alison
05-2025
Diploma - Informaon Systems
UNIVERSITI TENAGA NASIONAL
Selangor01.2008
Malaysian A-Levels -
Anderson School Ipoh.
Ipoh01-2007
Skills
- Leadership and communication
- Customer service excellence
- Team collaboration
- Event planning and management
- Sales and marketing strategies
- Critical thinking and problem solving
- Financial management
- Community engagement
- Child development
- Customer service
- Sales strategy
- Sales and upselling
- Staff training and development
- Computer skills
- Food and beverage knowledge
- First aid and CPR
- Public speaking
- Flexible and adaptable
- Calm under pressure
Accomplishments
- Miss Malaysia Global Universe 2019
- Miss World Malaysia 2009/2010
- Miss Universe Malaysia 2010/2011
- FHM Magazine Girl Next Door 2011, 2012
- Vice President, Form 6 Society
- Represented in Athletics (High Jumping, Hockey, Badminton) at MSSPK Perak
- President, Choir Club and Interact Club
- Secretary, Punjabi Society
References
- GM Kris, Atelier By The Bay, +65 69575878
- Project Manager Palani, Ministry of Crab, +65 8389 0948
- Ziv & Yael Rodensky, Little Panda, Koh Phangan, Thailand, +66 815864955
- Braun Lim, CE LA VI Corp, +65 81814805
- Jennifer Soh, Singapore Airlines, +65 65498039
Personal Information
- Date of Birth: 12/17/86
- Nationality: Malaysian
- Marital Status: Single
- Visa Status: Work Permit
Affiliations
- Sky Diver 2024
- Bungy Jumping 2023
- Scuba Diver 2011
- Performed - Live Talent for Prime Minister Abdullah Badawi Malaysia 2009
Languages
English
Native
Native
Bahasa
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Marketing Specialist
Atelier By The Bay
10.2024 - 05.2025
Public Relations Specialist
Ministry Of Crab
07.2024 - 10.2024
Client Sales Representative
Celine Louis Vitton
05.2024 - 07.2024
Preschool Teacher
Little Panda
01.2022 - 03.2024
Guest Relations Executive
CeLaVie
02.2019 - 01.2022
Community Manager
Common Ground
07.2018 - 02.2019
Flight Attendant
Singapore Airlines
03.2011 - 03.2018
Freelance Model, Actor, and Singer
Tangerine Models
01.2009 - 01.2011
Personal Loan and Banking Officer
Standard Chartered
01.2005 - 01.2006
Associate of Arts - Early Childhood Care And Education
Alison
Diploma - Informaon Systems
UNIVERSITI TENAGA NASIONAL
Malaysian A-Levels -
Anderson School Ipoh.
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