Dalia BINTI AHAMAD
Planning Manager
Kuala Lumpur
Summary
Dynamic manager with extensive experience at PETRONAS, excelling in team leadership and strategic planning. Proven track record in enhancing employee engagement and developing local talent for the Oil & Gas industry. Skilled in operations management and fostering strong customer relationships, driving significant improvements in team productivity and performance.
Overview
27
27
years of professional experience
Work History
Manager, Change Strategy
PETRONAS
09.2019 - 07.2025
- Managed and motivated employees to be productive and engaged in work.
- Planned, managed, and successfully executed multiple engagement sessions for top leadership in PETRONAS.
- I conducted communication sessions and created online content for the Gas and Maritime Business Unit of PETRONAS.
Manager, Malaysianization Excellence & Improvement
PETRONAS
02.2009 - 08.2009
- Developed and maintained relationships with counterparts in the Oil & Gas industry through strategic relationship building.
- Ensured local content in Malaysia's oil and gas industry at optimum level.
- Developed programs for the development of local engineering graduates to be placed in the international Oil & Gas industry.
- Conducted planned and unplanned manpower and training audits at oil and gas companies in Malaysia.
Team Leader
Petronas
02.2005 - 01.2009
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
IT Customer Services
PETRONAS
10.1998 - 01.2005
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Information Technology
Universiti Utara Malaysia
Kedah 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Staff development
Customer service
Customer relationship management (CRM)
Policy implementation
Positive attitude
Computer skills
Excellent communication
Team collaboration
Problem-solving aptitude
Timeline
Manager, Change Strategy
PETRONAS
09.2019 - 07.2025
Manager, Malaysianization Excellence & Improvement
PETRONAS
02.2009 - 08.2009
Team Leader
Petronas
02.2005 - 01.2009
Bachelor of Science - Information Technology
Universiti Utara Malaysia
04.2001 -
IT Customer Services
PETRONAS
10.1998 - 01.2005