Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dalia BINTI AHAMAD

Dalia BINTI AHAMAD

Planning Manager
Kuala Lumpur

Summary

Dynamic manager with extensive experience at PETRONAS, excelling in team leadership and strategic planning. Proven track record in enhancing employee engagement and developing local talent for the Oil & Gas industry. Skilled in operations management and fostering strong customer relationships, driving significant improvements in team productivity and performance.

Overview

27
27
years of professional experience

Work History

Manager, Change Strategy

PETRONAS
09.2019 - 07.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Planned, managed, and successfully executed multiple engagement sessions for top leadership in PETRONAS.
  • I conducted communication sessions and created online content for the Gas and Maritime Business Unit of PETRONAS.

Manager, Malaysianization Excellence & Improvement

PETRONAS
02.2009 - 08.2009
  • Developed and maintained relationships with counterparts in the Oil & Gas industry through strategic relationship building.
  • Ensured local content in Malaysia's oil and gas industry at optimum level.
  • Developed programs for the development of local engineering graduates to be placed in the international Oil & Gas industry.
  • Conducted planned and unplanned manpower and training audits at oil and gas companies in Malaysia.


Team Leader

Petronas
02.2005 - 01.2009
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

IT Customer Services

PETRONAS
10.1998 - 01.2005
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Science - Information Technology

Universiti Utara Malaysia
Kedah
04.2001 -

Skills

Team leadership

Operations management

Strategic planning

Decision-making

Staff development

Customer service

Customer relationship management (CRM)

Policy implementation

Positive attitude

Computer skills

Excellent communication

Team collaboration

Problem-solving aptitude

Timeline

Manager, Change Strategy

PETRONAS
09.2019 - 07.2025

Manager, Malaysianization Excellence & Improvement

PETRONAS
02.2009 - 08.2009

Team Leader

Petronas
02.2005 - 01.2009

Bachelor of Science - Information Technology

Universiti Utara Malaysia
04.2001 -

IT Customer Services

PETRONAS
10.1998 - 01.2005

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Dalia BINTI AHAMADPlanning Manager