Dabien Lim Wei Han
A Student In Computer Sciences
Sitawan, Perak
Summary
A very sociable person without any communication issues. Able to understand and speak English, Malay, Mandarin, and Hokkien fluently. Passionate, dedicated, hardworking, and disciplined. Fast learner, and not afraid to ask questions. Able to handle customer's various attitudes and backgrounds. Convincing and trustworthy.
Overview
5
5
years of professional experience
Work History
Senior Waiter
Big Whale Cafe
10.2023 - 03.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Streamlined table turnover times by efficiently managing guest payments and assisting with bussing duties when necessary.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
Restaurant Waiter
Xi Le Nanyang Kopitiam
12.2022 - 01.2023
Parcel Sorting Officer
Peace Delivery
12.2021 - 02.2022
- Conducted periodic quality checks on sorted parcels, identifying errors, and rectifying them swiftly to minimize delays in delivery schedules.
- Collaborated with team members to optimize the overall parcel sorting operations.
- Upsold postal services like insurance and tracking.
- Assisted in training new staff members on company policies, procedures, and best practices for parcel sorting tasks.
Food Delivery Driver
FoodPanda Malaysia
02.2021 - 12.2021
- Monitored inventory levels at pickup locations for quality assurance purposes before delivering orders to customers.
- Implemented policies and procedures across warehouse and shipping platforms.
- Coordinated closely with other drivers during peak hours to ensure all deliveries were completed within designated timeframes.
- Communicated proactively with management about potential issues or delays in delivery times.
- Worked effectively in fast-paced environments.
Assistant Quantity Surveyor
Jayaan UJR Sdn. Bhd.
10.2019 - 01.2020
- Estimated and analyzed work performed to request payment from clients.
- Reviewed all consultant drawings and made recommendation to adjust site requirements.
- Provided valuable input during design meetings where discussions centered around cost implications and value engineering opportunities.
- Generated cost and value reports to produce accurate information on cash flow.
- Developed and maintained database of cost information to use most up-to-date and relevant data in estimates.
Assistant Site Supervisor
Jayaan UJR Sdn. Bhd.
08.2019 - 10.2019
- Resolved issues among team members to keep employees on task.
- Implemented daily routines such as equipment maintenance checks to ensure optimal performance levels throughout each phase of the construction process.
- Drafted and submitted reports to regulatory bodies on environmental conditions.
- Developed work schedules for team members to maximize shift coverage.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Contributed to successful project completion by monitoring progress and adjusting plans as needed.
Education
Bachelor of Science - Computer Science
University of Technology Petronas
Seri Iskandar, Perak, Malaysia 04.2001 -
No Degree - Foundation in Physics
INTI COLLEGE UNIVERSITY
Bayan Lepas, Penang, Malaysia 04.2001 -
Skills
Customer Service Management
Guest Relations Management
Special Requests and Substitutions
Time management expertise
Relationship Building
Task Prioritization
Bill of Quantities
Multitasking Abilities
Professionalism
Interpersonal Skills
Analytical Thinking
Project Oversight
Timeline
Senior Waiter
Big Whale Cafe
10.2023 - 03.2024
Restaurant Waiter
Xi Le Nanyang Kopitiam
12.2022 - 01.2023
Parcel Sorting Officer
Peace Delivery
12.2021 - 02.2022
Food Delivery Driver
FoodPanda Malaysia
02.2021 - 12.2021
Assistant Quantity Surveyor
Jayaan UJR Sdn. Bhd.
10.2019 - 01.2020
Assistant Site Supervisor
Jayaan UJR Sdn. Bhd.
08.2019 - 10.2019
Bachelor of Science - Computer Science
University of Technology Petronas
04.2001 -
No Degree - Foundation in Physics
INTI COLLEGE UNIVERSITY
04.2001 -