WONG WEI SHEN (Jave)

• After checking, enter payments and claims into the bank system, ensuring accurate recording of all transactions.
• Create and file payment vouchers and official receipts to maintain proper documentation for financial transactions.
• Reconcile bank transactions and enter payments and receipts into the accounting system to ensure accuracy and up-to-date financial records.
• Responsible for managing the accounts of five different companies, ensuring financial records are accurate and compliant.
• Generate financial reports that provide insights into the financial performance of the companies under your management.
• Assist company directors in organizing personal tax documents and submitting income tax filings in a timely manner.
• Collect payments from agents as part of ongoing business transactions.
• Generate rental invoices and send them to tenants, ensuring proper billing and payment tracking.
• Scan and submit tenancy agreements to the LHDN for stamping.
• Regularly update listings and reports to maintain an accurate record of company activities and financials.
• Organize accounting documents, tenancy agreements, and sales/purchase agreements for easy access and future reference.
• Responsible for simple maintenance tasks within the company; for more complex repairs or tasks requiring specific skills, liaise with the maintenance company for assistance.

• Provide expert advice to clients and recommend suitable insurance products based on their needs and preferences.
• Serve as an intermediary between insurance companies and clients, ensuring clear communication and facilitating transactions.
• Provide excellent customer service to maintain and retain clients, addressing their concerns and ensuring satisfaction with the services provided.
• Actively work to expand the client base through networking, referrals, and proactive sales strategies.
• Analyze clients’ current insurance portfolios and offer tailored recommendations to improve coverage or align with changing needs.
• Assist clients throughout the insurance claims process, ensuring they have the necessary support and guidance during claims submission and follow-up.
• Maintain accurate records of client interactions, policies, claims, and other related documentation.

• Responsible for conducting market research and analysis to identify opportunities for business growth and development.
• Handle customer inquiries and issues, ensuring prompt responses and effective solutions to maintain customer satisfaction.
• Purchase materials required for business operations and manage incoming and outgoing stock to ensure adequate supply levels.
• Monitor inventory levels regularly to prevent shortages or overstocking and ensure proper stock management.
• Generate financial reports to provide insight into the company’s financial status, performance, and opportunities for improvement.

Jun2019-Jul2019

Finance AR

• Monitor daily collections to ensure all payments are received and recorded accurately.
• Reconcile bank transactions regularly to ensure all entries match the company’s financial records and maintain accuracy.
• Write off sales collections through the company system as needed, following proper procedures and ensuring compliance.
• Chase payments with customers who have outstanding balances and assist in resolving any issues or disputes that arise during the process.
• Generate and issue invoices, statements of accounts (SOA), and credit/debit notes to customers as part of the sales and payment process

Jul2019-Jul2020

Finance AP

• Enter cost, expenses, and journal vouchers into the finance system to maintain accurate records.
• Input payment and claims into the bank system for accurate tracking and processing.
• Import sales receivables and bank collections into the finance system, ensuring proper tracking and reconciliation.
• Oversee and monitor fixed assets and inventory, ensuring they are properly recorded and tracked for accuracy and compliance.
• Manage the monthly and annual closing of financial accounts, generating financial reports that provide a clear overview of the company’s financial performance.
• File payment vouchers to ensure proper documentation and easy access for future reference or audits.
• Be responsible for managing the cash flow, ensuring sufficient liquidity, and making withdrawals from the bank using cash cheque when necessary.

Jul2020-Aug2023

Finance GL

• Oversee and track financial accounts, including Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL), ensuring they are accurate and up-to-date.
• Manage the closing process of financial accounts on a monthly and annual basis and generate financial reports to provide insight into the company’s financial health.
• Complete and analyze various financial reports, highlighting key trends, discrepancies, or opportunities for improvement.
• Collaborate with the Finance Manager in preparing monthly budget reports, assisting with budget planning and tracking.
• Act as a liaison between the finance department and the company’s tax team, internal auditors, and external auditors to ensure compliance and resolve issues.
• Maintain communication with headquarters (HQ) to stay informed of any new policies or tasks and assign these tasks to the relevant individuals in our region, ensuring they are completed according to guidelines.
• Oversee and monitor hire purchase agreements, fixed assets, and material inventory to ensure accuracy and proper management.
• Generate daily P&L reports, providing an overview of the company’s financial performance.

• Perform manual tasks to assemble parts or products as part of a production team.
• Follow safety procedures and ensure products are assembled correctly and efficiently
• Inspect finished products or parts for defects or inconsistencies, ensuring they meet quality standards.
• Conduct quality checks at various stages of production and report any issues to supervisors.
• Ensure products are packaged and labeled correctly according to specifications.
• Package finished products, ensuring they are securely packed for shipping or storage.
• Apply labels, barcodes, or tags to products as required.
• Ensure packaging meets the company's specifications and is completed in a timely manner.

• Prepare all food items according to the restaurant’s recipes and quality standards, ensuring taste, presentation, and consistency.
• Oversee the daily operations of the kitchen and the entire store, ensuring smooth functioning, cleanliness, and adherence to safety and hygiene standards.
• Provide exceptional wait service, ensuring a positive dining experience for customers and maintaining high levels of satisfaction.
• Take customer orders accurately and efficiently, ensuring that all preferences and special requests are communicated to the kitchen.
• Make menu recommendations, answer customer questions, and provide detailed information about food items, specials, or dietary options.

• Manage the storehouse and ensure that all stock is properly prepared for distribution to outlets.
• Oversee the organization and storage of ingredients, ensuring everything is labeled and stored according to safety and quality standards.
• Assist in receiving merchandise from suppliers, ensuring that deliveries are complete and on time.
• Inspect all merchandise for discrepancies, damages, or quality issues.
• Take stock of inventory, conducting regular counts and checks to ensure accurate record-keeping.
• Maintain inventory records, ensuring proper stock levels and anticipating future needs for smooth operations.
• Cook all sauces and prepare ingredients for the outlets, ensuring consistency and quality of products across locations.
• Follow recipes and guidelines to prepare ingredients in bulk, ensuring they meet the required taste and standards.
• Cut vegetables and prepare other ingredients to be used in the outlets, ensuring they are ready for cooking or assembly.
• Maintain cleanliness and safety standards while prepping ingredients to avoid contamination.
• Responsible for food plating, ensuring dishes are presented attractively and in line with the restaurant’s standards.

• Greet customers warmly and offer assistance to ensure a positive shopping experience.
• Provide help with product selection and guide customers to find items that suit their needs.
• Professionally resolve any customer concerns or questions.
• Stock merchandise on shelves or display areas, ensuring products are organized, accessible, and visually appealing.
• Create displays that attract customer attention and highlight promotional or new products.
• Take inventory regularly to ensure stock levels are accurate and report discrepancies.
• Monitor the sales floor, keeping it clean, organized, and ready for customers at all times.