D. Ratna Kumari A/P Devaraja
Seri Kembangan
Summary
Strategic and highly organized professional with extensive experience in executive support, media operations, and regulatory compliance. Currently serving as PA to the CEO, with a specialized focus on high-level administrative strategy, stakeholder management, and organizational leadership. Proven ability to handle sensitive information and coordinate complex projects across diverse industries. Seeking to leverage these competencies into a Special Officer role to drive executive initiatives and institutional excellence.
Overview
18
18
years of professional experience
3
3
Languages
Work History
PA to the CEO (Special Functions)
SB Tape Group Sdn Bhd
06.2025 - Current
- Executive Advisory: Serve as a strategic liaison between the CEO and department heads to ensure the alignment of corporate objectives.
- Special Projects: Lead and oversee ad-hoc assignments and strategic initiatives commissioned by the CEO’s office.
- High-Level Governance: Prepare comprehensive briefs, confidential reports, and policy summaries to support executive decision-making.
- Stakeholder Relations: Manage critical relationships with internal and external stakeholders, representing the CEO’s office in official communications.
- Operational Oversight: Facilitate daily operations of the executive suite, ensuring peak efficiency and strict adherence to organizational protocols.
- Current Salary: RM4,750
Editorial Coordinator
FMT News Sdn Bhd
09.2023 - Current
- Strategic Coordination: Lead daily editorial operations and oversee staff rostering to optimize newsroom output.
- Crisis Management: Act as the central point for crisis coordination during breaking news, ensuring rapid and accurate information dissemination.
Admin Manager / Secretary
Uni Platinum Sdn Bhd
06.2022 - 12.2022
- Office Management: Directed company administration, filing systems, and general office management.
- Financial Admin: Managed invoicing, payment processing, and quotation preparation for business transactions.
- Operations: Handled rent/sales procedures and addressed customer queries with professional after-sales support.
Presentation Editor (BOE)
Astro All Asia Broadcast Centre
02.2010 - 03.2019
- Regulatory Compliance: Audited content for compliance with MCMC and LPF guidelines, mitigating legal and ethical risks.
- Content Integrity: Evaluated scripts, visuals, and audio components across platforms to maintain societal norms and ethical boundaries.
- Strategic Oversight: Balanced creative freedom with social responsibility to deliver engaging and compliant content.
IT Technician, Technical and Operations
Malaysia
07.2009 - 02.2010
- Technical Support: Served as an IT Support Officer monitoring and maintaining computer systems and organizational networks.
- Issue Resolution: Resolved technical issues for employees and customers, including email and virus troubleshooting.
Customer Service Global Support Executive
HSBC Data Processing
07.2008 - 07.2009
- Transaction Support: Resolved queries regarding incomplete payment details and supported banking transactions.
- Process Improvement: Proactively reviewed process mechanisms to identify improvements and efficiencies.
Education
B.A. Media Studies (Honors) -
University of Malaya (UM)
Kuala Lumpur, Malaysia01.2008
STPM - undefined
SMK La Salle
PJ01.2004
SPM - undefined
SMK Puchong Bt.14
01.2002
Skills
Strategic Planning: Ability to translate executive vision into actionable project plans
References
- Sean, Augustin, Chief News Editor, +60 12-350 0719, Free Malaysia Today (FMT)
- Khairul, Operations Manager, +6010-5097970, Astro All Asia Broadcast
Timeline
PA to the CEO (Special Functions)
SB Tape Group Sdn Bhd
06.2025 - Current
Editorial Coordinator
FMT News Sdn Bhd
09.2023 - Current
Admin Manager / Secretary
Uni Platinum Sdn Bhd
06.2022 - 12.2022
Presentation Editor (BOE)
Astro All Asia Broadcast Centre
02.2010 - 03.2019
IT Technician, Technical and Operations
Malaysia
07.2009 - 02.2010
Customer Service Global Support Executive
HSBC Data Processing
07.2008 - 07.2009
STPM - undefined
SMK La Salle
SPM - undefined
SMK Puchong Bt.14
B.A. Media Studies (Honors) -
University of Malaya (UM)