Summary

Overview

Work History

Education

Skills

References

Timeline

D. Ratna Kumari A/P Devaraja

Seri Kembangan

Summary

Strategic and highly organized professional with extensive experience in executive support, media operations, and regulatory compliance. Currently serving as PA to the CEO, with a specialized focus on high-level administrative strategy, stakeholder management, and organizational leadership. Proven ability to handle sensitive information and coordinate complex projects across diverse industries. Seeking to leverage these competencies into a Special Officer role to drive executive initiatives and institutional excellence.

Overview

years of professional experience

Languages

Work History

PA to the CEO (Special Functions)

SB Tape Group Sdn Bhd

06.2025 - Current

Executive Advisory: Serve as a strategic liaison between the CEO and department heads to ensure the alignment of corporate objectives.
Special Projects: Lead and oversee ad-hoc assignments and strategic initiatives commissioned by the CEO’s office.
High-Level Governance: Prepare comprehensive briefs, confidential reports, and policy summaries to support executive decision-making.
Stakeholder Relations: Manage critical relationships with internal and external stakeholders, representing the CEO’s office in official communications.
Operational Oversight: Facilitate daily operations of the executive suite, ensuring peak efficiency and strict adherence to organizational protocols.
Current Salary: RM4,750

Editorial Coordinator

FMT News Sdn Bhd

09.2023 - Current

Strategic Coordination: Lead daily editorial operations and oversee staff rostering to optimize newsroom output.
Crisis Management: Act as the central point for crisis coordination during breaking news, ensuring rapid and accurate information dissemination.

Admin Manager / Secretary

Uni Platinum Sdn Bhd

06.2022 - 12.2022

Office Management: Directed company administration, filing systems, and general office management.
Financial Admin: Managed invoicing, payment processing, and quotation preparation for business transactions.
Operations: Handled rent/sales procedures and addressed customer queries with professional after-sales support.

Presentation Editor (BOE)

Astro All Asia Broadcast Centre

02.2010 - 03.2019

Regulatory Compliance: Audited content for compliance with MCMC and LPF guidelines, mitigating legal and ethical risks.
Content Integrity: Evaluated scripts, visuals, and audio components across platforms to maintain societal norms and ethical boundaries.
Strategic Oversight: Balanced creative freedom with social responsibility to deliver engaging and compliant content.

IT Technician, Technical and Operations

Malaysia

07.2009 - 02.2010

Technical Support: Served as an IT Support Officer monitoring and maintaining computer systems and organizational networks.
Issue Resolution: Resolved technical issues for employees and customers, including email and virus troubleshooting.

Customer Service Global Support Executive

HSBC Data Processing

07.2008 - 07.2009

Transaction Support: Resolved queries regarding incomplete payment details and supported banking transactions.
Process Improvement: Proactively reviewed process mechanisms to identify improvements and efficiencies.

Education

B.A. Media Studies (Honors) -

University of Malaya (UM)

Kuala Lumpur, Malaysia

01.2008

STPM - undefined

SMK La Salle

01.2004

SPM - undefined

SMK Puchong Bt.14

01.2002