JOANNE TEOH ROU EN
Barista
Nibong Tebal ,PENANG
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
Languages
5
5
Years of secondary education
Work History
Kindergarten Assistant
BRAINYLAND DEVELOPMENT CENTRE
Nibong Tebal , PENANG
09.2022 - 11.2022
- Strengthened communication skills through regular interactions with others.
Restaurant Waiter
THE FOREST SIGNATURE
bukit mertajam, penang
12.2022 - 03.2023
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Junior Barista
NHC Cafe
04.2023 - 09.2023
- Developed strong rapport with regular patrons, contributing to increased loyalty and repeat business.
- Expedited drink production by mastering efficient brewing techniques and equipment usage.
- Streamlined order processing by accurately entering orders into the point-of-sale system while simultaneously engaging customers in conversation.
- Received consistent positive feedback from both customers and supervisors regarding excellent interpersonal skills, work ethic, and beverage quality.
Skills
Product Upselling
undefinedEducation
No Degree - SPM
SMK KRIAN
PARIT BUNTAR PERAK 01.2017 - 03.2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You miss 100% of the shots you never take.
Wayne Gretzky
Timeline
Junior Barista
NHC Cafe
04.2023 - 09.2023
Restaurant Waiter
THE FOREST SIGNATURE
12.2022 - 03.2023
Kindergarten Assistant
BRAINYLAND DEVELOPMENT CENTRE
09.2022 - 11.2022
No Degree - SPM
SMK KRIAN
01.2017 - 03.2022
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