Baking
Crystal Cheryl Suk Han Lee
Administration , Personal Assistant
Kuching, Sarawak,13
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Administrator
Ricmas Sarawak Sdn Bhd
01.2017 - Current
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
- Implemented data-driven decision-making processes, leading to more informed business choices.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
Personal Assistant to the General Manager
Hock Seng Lee
03.2013 - 12.2016
- Increased meeting productivity by preparing agendas and taking minutes during discussions.
- Organized high-profile events that showcased company achievements while strengthening industry partnerships.
- Developed strong relationships with clients, vendors, and team members to facilitate smooth operations.
- Contributed to a positive work environment by managing team-building events and employee recognition programs.
- Streamlined communication for the General Manager by handling phone calls, emails, and correspondence.
- Enhanced executive efficiency by managing schedules, appointments, and travel arrangements.
- Monitored inventory levels of office supplies consistently to avoid shortages during critical periods.
- Collaborated with cross-functional teams to provide comprehensive administrative support for company-wide initiatives.
- Ensured timely delivery of reports, presentations, and proposals to support informed decision-making processes.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Filed paperwork and organized computer-based information.
Education
Bachelor of Commerce - Business Administration And Management
Swinburne University of Technology Sarawak
Kuching, Sarawak, Malaysia 04.2001 -
Skills
Resource optimization
Travel Coordination
Executive Support
Project Management
Report Preparation
Database entry
Administrative Support
Payroll Administration
Scheduling
Mail handling
Business Administration
Meeting Coordination
Travel Arrangements
Calendar Management
Scheduling appointments
Interests
Outdoor
Travelling
Timeline
Administrator
Ricmas Sarawak Sdn Bhd
01.2017 - Current
Personal Assistant to the General Manager
Hock Seng Lee
03.2013 - 12.2016
Bachelor of Commerce - Business Administration And Management
Swinburne University of Technology Sarawak
04.2001 -