Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Crystal Liow

Crystal Liow

Specialist- Quality & Management
Sri Petaling, KL

Summary

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Assitant Manager- Quality

Scicom (MSC) Berhad
04.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.

QA Specialist

Scicom (MSC) Berhad
11.2019 - 04.2022
  • Assisted in root cause analysis investigations, leading to more efficient problem-solving techniques within the team.
  • Ensured compliance with industry standards and regulations through diligent adherence to established QA procedures and guidelines.
  • Supported successful product launches by performing rigorous pre-release validation tests in close collaboration with development teams.

Customer Service

Scicom (MSC) Berhad
10.2018 - 10.2019
  • Provided outstanding customer service on phone and in person.
  • Answered client queries and complaints to provide strong customer service.
  • Exceeded performance expectations, receiving recognition for outstanding customer service skills.

Teacher

Kindergarten School
09.2012 - 05.2018
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Education

SPM -

Tsun Jin High School
01.2006 - 01.2011

Skills

    Team leadership

    Operations management

    Strategic planning

    Decision-making

    Time management

    Excel

Personal Information

DOB: 16th Sep 1993

Timeline

Assitant Manager- Quality

Scicom (MSC) Berhad
04.2022 - Current

QA Specialist

Scicom (MSC) Berhad
11.2019 - 04.2022

Customer Service

Scicom (MSC) Berhad
10.2018 - 10.2019

Teacher

Kindergarten School
09.2012 - 05.2018

SPM -

Tsun Jin High School
01.2006 - 01.2011
Crystal LiowSpecialist- Quality & Management