CHANG ZEE TEEN
SINGAPORE
Summary
Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level NEXT position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Personal Assistant to the Managing Director
CAR (S) PTE LTD
02.2021 - Current
- Streamlined daily operations for the Managing Director by coordinating meetings, preparing agendas, and taking minutes.
- Improved office efficiency with thorough organization of files and documents, both physical and digital.
- Facilitated communication between departments to ensure smooth workflow and timely completion of projects.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Developed relationships with key stakeholders, fostering trust and rapport within the network of contacts.
Personal Assistant to the Owner
Osmose OFFICE
04.2014 - 06.2020
- Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
- Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Enhanced event quality by meticulously planning and coordinating all logistical aspects of events.
- Responsible for stock takings,new arrivals, replenishment, rearranging stocks.
- Facilitated smooth business transactions through diligent management of invoices, expense reports, and budget tracking.
Sales Manager
OSMOSE
10.2010 - 04.2014
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Retail Sales Associate
BLACK RIBBON
09.2008 - 05.2010
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased customer satisfaction by addressing their needs promptly and efficiently.
Education
No Degree -
MACPHERSON SECONDARY SCHOOL
SINGAPORE 02.2008
Skills
- Meeting Planning
- Calendar Management
- Presentation Creation
- Document Preparation
- Attention to detail
- Invoice Processing
Languages
Chinese (Mandarin)
Professional Working
Timeline
Personal Assistant to the Managing Director
CAR (S) PTE LTD
02.2021 - Current
Personal Assistant to the Owner
Osmose OFFICE
04.2014 - 06.2020
Sales Manager
OSMOSE
10.2010 - 04.2014
Retail Sales Associate
BLACK RIBBON
09.2008 - 05.2010
No Degree -
MACPHERSON SECONDARY SCHOOL
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