Experienced assistant manager with strong leadership, problem-solving and organizational skills honed in a society environment. Event planing and contributing with clients and staff.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Assistant Manager
The Chinese Calligraphy Society Of Singapore
03.2022 - 04.2025
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Improved project efficiency by streamlining processes and implementing time-saving strategies.
Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
Admin cum Customer Service
Vs Outlet Sdn Bhd
03.2021 - 02.2022
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Worked well in a team setting, providing support and guidance.
Senior Sales Executive
RC Signature
07.2020 - 01.2021
Increased customer satisfaction by resolving issues promptly and professionally.
Strengthened store reputation by providing exceptional service, maintaining a clean environment, and addressing customer concerns quickly.
Supported store management with various administrative tasks such as scheduling, reporting, and tracking sales performance.