CLARENCE CHONG
MANAGEMENT
SELANGOR
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
3
3
Languages
Work History
MANAGER
WILFORD ENTERTAINMENT
07.2018 - Current
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
ASSITANT SUPERVISOR
S&J GIFT SHOP
12.2013 - 06.2018
- Coordinated cross-functional efforts necessary for successful project execution from inception through completion.
- Contributed to the successful completion of projects by proactively identifying potential roadblocks and offering solutions.
- Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.
- Collaborated with upper management to establish performance benchmarks, evaluating success based on quantifiable metrics.
Education
No Degree - Hospitality
SEGI UNIVERSITY
SELANGOR 04.2001 -
Skills
Staff Development
Performance Management
Strategic Planning
Workforce Management
Customer Relationship Management (CRM)
Sales Techniques
Staff Management
Customer Service
Self Motivation
Additional Information
WANT TO TRY A NEW EXPERIENCE IN NEW JOB
Timeline
MANAGER
WILFORD ENTERTAINMENT
07.2018 - Current
ASSITANT SUPERVISOR
S&J GIFT SHOP
12.2013 - 06.2018
No Degree - Hospitality
SEGI UNIVERSITY
04.2001 -