

Dynamic Customer Success Specialist with a proven track record at Teleperformance, recognized for enhancing response times and mentoring new hires. Skilled in dispute resolution and call management, I excel in building relationships and driving business growth through effective communication and adaptability. Committed to exceeding performance metrics and delivering exceptional customer service.
Product knowledge
Call management
Escalation management
Dispute resolution
Prioritization
Call center experience
Customer service
Data entry
Adaptability and flexibility
Active listening
Multitasking and organization
Follow-up skills
Paperwork processing
Call center operations
Microsoft outlook
Task prioritization
Stress management