Travelling, Jogging, Hiking, Volunteering, Reading, Listening to Music
SAM CHUI LEE
Junior Manager
Singapore,Singapore
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks under pressure simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Junior Manager
Bank of China Singapore Branch
3 2023 - 2023.11
- To handle Structured Trade Customers including back-to-back matching based on theassigned customer's portfolio ensuring that the transactions are in line with the established Credit approval and Letter of Offer
- To handle Banker Guarantee transactions
- To be the primary contact with the Front, and/or Middle office and/or Processing Centre based on the assigned customer's portfolio
- To perform vetting of LC drafts and provide comments
- As a checker for LC issuance above assigned limits
- Authorizer for LC issuance within assigned limits and fully cash-backed LC
- To approve other trade finance transactions within the assigned limits
- To liaise with the Processing Centre about SBLC issuance.
- To liaise with customers in providing trade-related advice, if necessary.
- Cultivated strong relationships with clients through excellent communication and service quality, fostering long-term loyalty.
Assistant Manager
Standard Chartered Global Business Services Sdn. Bhd.
3 2022 - 2022.12
- To ensure that all documents are accurately checked, processed and released in compliance with statutory regulatory and internal operational instructions
- Processing deals as per the operating instructions manual and customer instructions, within the timeliness and accuracy standards specified
- Continuous improvement in productivity to the standards prescribed for the processes from time to time
- Establish and maintain close working relationships with appropriate persons in the Spoke countries, Group offices and within the company itself to facilitate an open and direct communication of issues, needs, queries, etc
- Such that these may be responded to in an efficient, prompt and professional manner
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the bank
- This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
- Ensure consistent delivery of high-quality services to customers through meetings or exceeding customer expectations guided by the Service Level Agreement, efficiency or accuracy standards and good business processes/judgment
- Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious transactions including transactions having Red-flag alerts to AML approvers
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
- Upholding the Values of the Group and Company at all times
- To actively participate in the Quality initiatives of the organization and achieve the expected results in the workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Senior Officer
Sumitomo Mitsui Banking Corporation (SMBC) 三井住友銀行
2016.12 - 2022.01
- Perform Anti-Money Laundering and Know Your Customer Due Diligence (AML/KYC) reviews for all onboarding and existing clients
- Conduct independent searches from internal systems/ commercial databases/internet, and justify negative findings, if any
- Conduct name screening by using World Check and Fircosoft system
- Investigating high-risk clients and reporting where necessary, including Politically Expose Persons, and obtaining all necessary documentation to complete the client file
- Communicate effectively and efficiently with the Relationship Manager (RM) to obtain customer's information and KYC documents
- Perform further investigation on identified suspicious clients and client's transactions and report to the KYC/AML compliance officer
- Assist administrative duties such as document circulation, scanning, filing, uploading, recording, etc.
- Guide and follow up with RM/customer on required documents
- To understand and follow the latest KYC requirements/procedures/guidelines from the compliance department
- Ensure all the KYC cases are completed on time with zero errors
- Adherence to laws and regulations, internal risk, and compliance policies and the Bank/Company Code of Conduct
- To suggest new or improve existing processes to achieve team productivity and efficiency
- To collect information and conduct sampling data when required by the auditor
- Timely completion of all mandatory regulatory risk and compliance training, including e-learning by the set deadlines
- Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities
- Implemented innovative process improvements that enhanced productivity and reduced operational costs
Assistant Manager
OCBC Bank (Malaysia) Bhd
2015.11 - 2016.05
- Processing the relevant invoice financing transactions by reviewing the documents submitted by the customer to make sure the transaction can proceed further
- Contact CPC to advise customers if there are discrepancies in documents
- Handle import and export transactions for payment or negotiation bills after the documents have been checked by the doc checker
- Handle backlog and end-day reports.
Senior Global Operation Officer
Scope International (M) Sdn Bhd
2010.01 - 2015.10
- Processing the relevant transactions guided by operating procedures, guidelines, policies and standards set
- Ensure that the set productivity targets (efficiency, accuracy, etc.) are achieved
- Ensure awareness and full compliance with the regulations, rules, policies, guidelines, procedures, practices and code of conduct imposed by the company
- Support the rollout of appropriate quality management systems in the team and other initiatives by the company
- Continue to improve customer satisfaction with no negative feedback and errors
- Acquiring relevant knowledge and training for the new product
- Providing support and training for junior or new joiners
- Contributing ideas for the improvement of processes
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Education
BBA - Finance
University Putra Malaysia
Selangor, Malaysia 2006.08 - 2009.08
Pre-University - Accounting And Finance
Matriculation College
Negeri Sembilan 2005.06 - 2006.06
Skills
Back-to-Back LC Matching, Export LC Negotiation, Swift Payment, Swift Message, Know Your Client, Customer Due Diligence, Party/Name Screening by World Check & Fircosoft, Sanction Screening, Anti-Money Laundering, Typing Skills, Technical skills, Compliance Management, Team Coordination
Ms Office- Ms Word, Excel, Power Point, Outlook
IMEX-DTP,OTP, LTP, SWIFT, WEB FITAS, WFI
Personal Information
- Age: 36 years
- Date of Birth: 02 August 1987
- Gender: Female
- Nationality: Malaysian
- Marital Status: Single
Personal Traits
- Responsible and reliable
- Quick learner
- Able to work independently
- Support and help to solve problems in a team
- Able to giving training for new joiner
Activities
- Attended the academic program "Finishing School", session 2008/2009
- University Program, Music Camp of "Yinzi", July 2008.
- University activity, "Pesta Angpau", session 2006/2007
- Member of Ping-Pong Club in College, year 2006-2007.
- AJK of Persatuan Silat Seni Gayong. Negeri Sembilan Matriculation College.
Training
- Group Code of Conduct
- International Trade: Sanctions Awareness
- Operational Risk Management and Assurance Framework
- Anti-Money Laundering and Terrorist Financing
- Risk Awareness and Zero-Tolerances
Jobpreferences
Full-Time, SGD5,200.00 (Negotiable)
References
Lam Soo Khim
Manager, Transaction Banking Department
Bank of China Singapore Branch
Phone no.: +65 9848 3065
Chew Seok Foon
Manager, Transaction Banking Department
Bank of China Singapore Branch
Phone no.: +65 9387 2512
Interests
Languages
Chinese (Mandarin), Chinese (Cantonese)
Native language
English
Upper intermediate
B2
Malay
Proficient
C2
Timeline
Senior Officer
Sumitomo Mitsui Banking Corporation (SMBC) 三井住友銀行
2016.12 - 2022.01
Assistant Manager
OCBC Bank (Malaysia) Bhd
2015.11 - 2016.05
Senior Global Operation Officer
Scope International (M) Sdn Bhd
2010.01 - 2015.10
BBA - Finance
University Putra Malaysia
2006.08 - 2009.08
Pre-University - Accounting And Finance
Matriculation College
2005.06 - 2006.06
Junior Manager
Bank of China Singapore Branch
3 2023 - 2023.11
Assistant Manager
Standard Chartered Global Business Services Sdn. Bhd.
3 2022 - 2022.12
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