Chuei Weei Chong
Product Manager
Penang
Summary
Dynamic Product Manager with a proven track record at Trico Network Sdn Bhd, excelling in structure cabling product lifecycle management and fostering teamwork. Mastered project planning and execution, driving product innovation and strategic positioning. Achieved significant milestones in product development and market penetration, leveraging skills in business development and collaboration to surpass goals.
Overview
20
20
years of professional experience
1
1
Language
Work History
Product Manager
Trico Network Sdn Bhd
03.2020 - 11.2024
- Managed full product lifecycle for structure cabling solutions, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Prioritized roadmap in order to achieve product goals and metrics.
- Drove revenue growth by establishing strong relationships with key industry partners.
- Optimized product pricing strategies to maximize revenue while maintaining competitive market positioning.
- Improved product lifecycle management, streamlining processes from concept to launch.
- Increased customer satisfaction, gathering and incorporating extensive user feedback into product improvements.
- Analyzed and reported on key performance metrics to senior management.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and maintained relationships with external vendors and suppliers.
- Managed stakeholder expectations effectively throughout the entire product development process.
Product Manager
Vnetwork System Sdn Bhd
Damansara, Selangor
04.2012 - 02.2020
- Coordinated project planning and execution with team members and team leads on structure cabling solutions.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Managed product demonstrations and testimonials for performance evaluation.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Prioritized roadmap in order to achieve product goals and metrics.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Streamlined product release cycles, employing agile project management techniques to accelerate time to market.
- Boosted product adoption with targeted go-to-market strategies, closely working with marketing teams.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Continually maintained and improved company's reputation and positive image in markets served.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Sales And Marketing Representative
Edutech Sdn Bhd
01.2005 - 03.2012
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships for education industries.
- Built local sales and marketing plan for each targeted district within defined territory.
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Consistently met or exceeded monthly quotas by adopting a proactive approach to lead generation, relationship management, and closing deals.
- Increased customer retention rates by providing exceptional post-sales support and maintaining regular communication with clients.
- Delivered engaging product demonstrations to prospective clients, showcasing features and benefits that aligned with their requirements.
- Coordinated with department heads in formulating pricing strategies based on market trends and profitability goals; successfully negotiated contracts ensuring mutual benefit for all parties involved.
- Conducted competitor analysis to identify gaps in the market and developed strategies to capitalize on those opportunities.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
Diploma - Computer And Information Systems
Infomatics College
Kuala Lumpur 04.2001 -
Skills
Product lifecycle management
Product development
Project planning
Product vision and strategy
Teamwork and collaboration
Project management
Prioritization and execution
Product positioning
Business development
Timeline management
Pricing strategy
Documentation management
Expected Salary
Expected Salary : RM11,000-RM12,000
Timeline
Product Manager
Trico Network Sdn Bhd
03.2020 - 11.2024
Product Manager
Vnetwork System Sdn Bhd
04.2012 - 02.2020
Sales And Marketing Representative
Edutech Sdn Bhd
01.2005 - 03.2012
Diploma - Computer And Information Systems
Infomatics College
04.2001 -
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