Chuah Wei Pang
147, Jalan USJ9/1, UEP Subang Jaya,10
Summary
Result-driven individual with proven track record in overseeing operations, driving performance and enhancing profitability. Emphasizes team work and adaptability to changing business needs. Skilled in people and costs management, with reliable and flexible approach.
Overview
21
21
years of professional experience
Work History
Business Manager
Kijal Transport Consultancy Services Sdn Bhd
Kijal, Terengganu
08.2007 - Current
- Executed fleet management which involves vehicle safety and compliance, operational cost-effectiveness, vehicle maintenance, drivers and asset management, and operational efficiency.
- Overcame early financial and operational challenges to achieve consistent profitability and revenue growth.
- Transitioned client base from tourist-based to industry-focused, securing long-term business with major oil & gas companies, most notably ExxonMobil.
- Achieved overall handling of over 20 million kilometers of journey management for all clients with zero major incidents, zero injuries/fatalities.
- Adapted to market changes during the COVID-19 pandemic, positioning the company as key logistics provider for oil & gas industry.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Anticipated financial impact from operational issues and worked with team to develop solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Negotiated contracts with third party logistics suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Interacted well with customers to build connections and nurture relationships.
Operations Executive
Kijal Travel & Tours Sdn Bhd.
Kijal, Terengganu
05.2004 - 07.2007
- Enhanced operation efficiency with strategic planning and execution of transportation routes.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built and maintained strong relationships with stakeholders at all levels, ensuring client satisfaction and business continuity.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Education
MBA - Business Administration And Management
University of Sunderland
Subang Jaya, Selangor, Malaysia 04.2001 -
Diploma - Hotel And Hospitality Management
Taylor’s School of Hotel Management
Kuala Lumpur 04.2001 -
Skills
Extensive and in-depth geographical knowledge and work experience in East Coast of Peninsular Malaysia (Kuantan, Gebeng, Kemaman, Kerteh, Paka, Kuala Terengganu)
Experienced multilingual communicator, proficient in speaking, writing in three languages (English, Bahasa Malaysia, Chinese) and fluent in local dialect of Terengganu Malays
Analytical Problem-Solving
Prioritization and Scheduling
Possess high level of ownership and integrity
Timeline
Business Manager
Kijal Transport Consultancy Services Sdn Bhd
08.2007 - Current
Operations Executive
Kijal Travel & Tours Sdn Bhd.
05.2004 - 07.2007
MBA - Business Administration And Management
University of Sunderland
04.2001 -
Diploma - Hotel And Hospitality Management
Taylor’s School of Hotel Management
04.2001 -
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