Overview
Work History
Education
Languages
Timeline
Wong Ai Chen

Wong Ai Chen

Kulai,Johor,Malaysia

Overview

11
11
years of professional experience

Work History

Clerk

QIN LONG(M)SDN BHD
Johor City, Malaysia
02.2020 - 09.2022
  • Auto count system
  • Organized and maintained filing systems
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Processed customer orders promptly and accurately.
  • Performed data entry tasks to update customer accounts records.

Sales Supervisor

QIN LONG (M) SDN BHD
JOHOR, MALAYSIA
10.2016 - 08.2020
  • Developed and implemented sales strategies to increase customer base.
  • Planned and coordinated staff training sessions for new and existing employees.
  • Conducted weekly performance reviews with the sales team to ensure goals were being met.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
  • Assisted in developing pricing strategies based on market research data and competitor analysis.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.

Salesperson

QIN LONG(M)SDN BHD
Johor City, Malaysia
04.2011 - 10.2016
  • Developed and implemented strategies to meet sales quotas.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Collaborated with team members to develop effective sales plans.
  • Coordinated delivery schedules with vendors for timely shipment of goods.
  • Educated customers about products and services offered by the company.

Education

From 1 -

SMK KIDORUNG, SARAWAK
11-1999

Languages

English
Beginner
A1

Timeline

Clerk - QIN LONG(M)SDN BHD
02.2020 - 09.2022
Sales Supervisor - QIN LONG (M) SDN BHD
10.2016 - 08.2020
Salesperson - QIN LONG(M)SDN BHD
04.2011 - 10.2016
SMK KIDORUNG - From 1,

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