Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Chuo Yan Ru

Customer Service
Penang

Summary

Dedicated and approachable customer service professional with experience in receptionist and client support roles across diverse industries. Skilled in effective communication, problem-solving, and creating positive customer experiences. Seeking to contribute to a dynamic team where I can continue growing professionally and support business goals through excellent service delivery.

Overview

5
5
years of professional experience
2021
2021
years of post-secondary education
3
3
Languages

Work History

Customer Service Specialist

Teleperformance
12.2024 - 05.2025
  • Assisted clients in resolving various issues efficiently and empathetically
  • Developed strong problem-solving skills
  • Maintained a friendly and patient demeanor to improve customer satisfaction

Customer Service Representative

GPL
07.2022 - 03.2023
  • Provided information and assistance to customers
  • Ensured high levels of customer satisfaction through polite and friendly service
  • Gained valuable communication and interpersonal skills

Receptionist

Posstore
08.2020 - 02.2021
  • Processed parcels and assisted walk-in customers
  • Ensured smooth daily operations at the front desk
  • Delivered prompt and courteous service

Education

SPM -

Secondary School
Sarikei, Sarawak

Skills

  • Customer Service
  • Interpersonal Communication
  • Patience & Empathy
  • Reception Operations
  • Customer relations
  • Problem resolution
  • Task prioritization
  • Time management

Timeline

Customer Service Specialist

Teleperformance
12.2024 - 05.2025

Customer Service Representative

GPL
07.2022 - 03.2023

Receptionist

Posstore
08.2020 - 02.2021

SPM -

Secondary School

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Christine Chuo Yan RuCustomer Service