Summary
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Christina Ong Wei Ling

Sungai Petani

Summary

Responsible Planning Specialist with 7 years of vast experience organizing production according to demands and quality standards. Well-educated in production planning and quality control principles. Hands-on and motivational professional possessing outstanding communication, recordkeeping and time management abilities. Committed to smooth, cost-efficient flow of production operations in electronic manufacturing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Planning specialist

Jabil Sungai Petani
  • Develop and maintain production schedules based on customer orders, forecast demand, and capacity constraints to meet delivery targets
  • Monitor inventory levels and analyze demand patterns to optimize stock levels and minimize excess and obsolete inventory
  • Work closely with sales and marketing teams to gather and analyze demand forecasts, trends, and customer requirements to drive accurate production planning
  • Coordinate with procurement team to ensure timely availability of materials and components required for production, while minimizing supply chain risks
  • Identify opportunities for process optimization, efficiency improvements, and cost reduction initiatives within the planning function
  • Collaborate with internal stakeholders including production, logistics, quality assurance, and finance to address issues and drive alignment towards common goals
  • Utilize ERP systems and other planning tools to generate reports, analyze data, and provide insights to support decision making and performance monitoring
  • Ensure compliance to production policies, procedures, and regulatory requirements related to production planning and inventory management.

PMC executive

Kingdom Alpha Technology Solutions Sdn. Bhd.
  • Develop comprehensive project plans, outlining objectives, timelines, and resource requirements
  • Create and manage project budgets, ensuring efficient allocation of resources and adherence to financial constraints
  • Facilitate communication between project stakeholders, providing regular updates on progress, risks, and milestones
  • Lead and coordinate project teams, assigning tasks, and ensuring collaboration among team members
  • Identify potential risks to the project and develop strategies to mitigate or manage these risks effectively
  • Ensure that project deliverables meet quality standards and comply with relevant regulations or specifications
  • Maintain positive relationships with clients, understanding their expectations and ensuring satisfaction with project outcomes
  • Monitor project timelines, identify delays, and implement strategies to keep the project on schedule
  • Oversee contracts and agreements related to the project, ensuring compliance with terms and conditions
  • Address and resolve issues that may arise during the project, finding practical and timely solutions
  • Assess project team performance and make recommendations for improvements or recognition
  • Maintain accurate project documentation, including reports, progress updates, and lessons learned.

Demand Planning Specialist

PCI Private Limited
  • Review customers’ forecast and order and propose loading in MRP
  • Liaise and follow up with customers on delivery schedule
  • Monitor & work with Buyer to expedite materials for production & delivery
  • Minimize shipment backlogs and maintain inventory at an optimum level
  • Maintain forecast waterfall report and line of balance report for internal review.

Global Demand Planner

Jabil Penang ( Plant 2 )
  • Responsible for the demand management, statistical planning analysis and inventory activities for a global business unit on a worldwide basis
  • The Global Demand Planner coordinates planning activities in support of the long-term supply plan and the customers’ service level agreements
  • Manage forecast from the customer, including development & refinement of the process, analysis of the impact of demand changes, customer interface, and development and communication of the weekly build requirement to the Jabil factories
  • Understand contractual agreement between customer and Jabil on material liability prior to loading demand in MPS
  • Validate the legitimacy of customer demand through analysis of historical shipments, upcoming extraordinary events, production plans in other regional sites, and frequent, detailed discussions with the customer’s site master planners
  • Ensure an aggressive, yet achievable build plan is loaded into master production schedule (MPS) by evaluating material and capacity sizing activities for thoroughness and accuracy
  • Prepare analysis and documentation to support the Global Planning Manager as part of the collaborative S&OP meeting with the customer
  • Finalize the collaborative forecast with the customer and develop a long-term master schedule for each site workcell
  • Communicate the long-term master schedule to each site workcell
  • Act as a subject matter expert for the site workcells regarding customer demand and long-term Jabil production schedule
  • Negotiate reduced impact to Jabil’s liability based on demand changes with the customer
  • Balance the need for customer satisfaction as measured by On Time Shipments (OTS) versus the carrying cost and cash flow impact of excess inventory
  • Own this activity and escalate issues quickly to resolve conflicts
  • Develop strategic safety stock proposals to meet customer service expectations, protect against poor supplier delivery or quality
  • Communicate with the customer on the overall ability of the Jabil site workcells to meet demand based on material and capacity constraints reported by the global workcells
  • Maintain critical planning data elements in DMT and other systems such as product to family mapping, identification of NPI/EOL assemblies, etc
  • Support and actively participate in monthly revenue forecast cycle
  • Support the development of quarterly demand and inventory forecasts for the Global BU quarterly forecast bid and lock
  • Maintain tool to understand financial impact of MPS to forecast revenue variance at the business unit plant and global level
  • Periodically report revenue trend and risks to operations based on data received from global workcells
  • Report trend data for on-time delivery, MPS alignment to financial forecast, and inventory on the business unit level based on data received from the factories
  • Assist in the deployment of business unit level metrics to specific site-level targets for inventory and revenue
  • Analyze internal lead-time metrics and make corrective actions based on the root causes
  • Maintain Reorder Point (ROP) sizing, Hub sizing, and other finished goods inventory requirements
  • Allocate materials to the correct sites globally
  • Balance demand globally to support regionalization and sales patterns
  • Recognize critical components, pricing, lead-time, and high stocks and develop process changes and proposals to address these
  • Provide direction and leadership in WIP tracking capabilities, BOM structuring, and process routings
  • Act as a conduit between the business unit and the customer on issues related to forecast/MPS, inventory, ECN’s, shipments, inventories, etc
  • Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor
  • Comply and follow all procedures within the company security policy
  • May perform other duties and responsibilities as assigned
  • Individual Performance Management: Align site planning performance metrics versus service level and process expectations
  • Review performance metrics and progress continuously
  • Identify training/development needs on an ongoing basis
  • Team Performance Management: Drive a mindset of innovation and continuous improvement throughout the planning function
  • Drive motivation levels within the planning organization supporting the customer
  • Drive consistency of approach and performance in executing the Advanced Planning process between sites and in compliance with the Service Levels agreed by the customer
  • Ensure that an effective forum for the exchange of ideas and information exists within the Manufacturing Engineering function
  • Facilitate/Coach the Master Planners, Production Planners, and others within the planning function with regards to their roles & responsibilities within the team
  • Build and Maintains effective Customer Relationships.

Master Planner

Jabil Penang ( Plant 1 )
  • Develop material leveling plans to ensure that sufficient material is available for customer orders and at the same time to not have excess material at the end the quarter
  • Monitor material availability, track progress of production, and review factors that may affect schedules and ship dates
  • Reports on key metrics as defined by departmental targets and goals
  • Analyze, negotiate, recommend, and revise finished goods levels, as appropriate, to control inventory
  • Load, monitor and maintain MRP product load for proper system planning, minimize inventory, and maintain high customer satisfaction on delivery
  • Reconcile the MPS to customer PO coverage weekly to ensure that Jabil is not exposed over and above customer PO coverage or other authorized customer demand
  • Ensure the MPS supports total customer requirements and is achievable
  • Own production planning, BOM and document control
  • Analyze material and capacity requirements and communicate constraints to the manufacturing team and customer based on customer demand
  • Maintain the capacity planning model; drive resolution on uneven capacity utilization that keeps Jabil focused on the customer but efficiently utilizing manufacturing resources
  • Meet daily with the manufacturing team to assess production schedules, ( adjust as necessary based on production results ) optimize run quantities, to help achieve 100% on time delivery
  • Maintain the customers’ latest contract on file at all times and be familiar with the terms and conditions of the contract regarding customer liability of material planning and production scheduling
  • This includes the liability window for Jabil material purchase order placement, purchase price for components, and liability for any in-house materials ( purchased and manufactured )
  • Lead on the creation of Bills of Material ( BOMs ) and routings that allows accurate tracking of WIP assemblies and accurate inventory movement transactions
  • Manage & report all stages of Inventory life cycle including EOL ( End of Life ) & IOS ( Inactive Obsolete and Surplus )
  • Monitor and resolve ECO issues assigned
  • Review inventory and create a plan to use up, rework or scrap the material if necessary
  • Manage Jabil purge process for internal purges.

Supply Chain Administrator ( Planner )

Knowles Electronics (M) Sdn. Bhd.
  • Managing and releasing planned orders from various distribution organizations in APS through recommendations
  • Loading the Discrete Job in daily rolling basis basing on the capability and capacity
  • Liaising with KIPC Planner from distribution organization for any changes in meeting the customers’ orders and priority setting
  • Working with shipping in making sure shipments are executed in meeting OTD target set
  • Maintaining item for attribute planning in making sure the data integrity in system
  • Managing finish goods inventory and sub-assemblies inventory level to achieve the target set by management
  • Managing special build requested by engineering, marketing or product application
  • Leading projects with related to Supply Chain specifically planning
  • Working on Oracle related issues, trouble-shoots and analyzes the system related issues
  • Monitoring daily work orders attainment
  • Managing sub-assemblies planning
  • Perform other duties from time to time.

Assistant Account Manager

Avnet Malaysia Sdn. Bhd.
  • Managing sub-assemblies planning
  • Be the focal point of contact for customers and internal teams to meet their requirement
  • Handle new project team management
  • Responsible for all assigned planning activities on the programme as directed by the management team
  • Develop the work plan for the project and lead the implementation of the work plan and achievement
  • Handle customers inquiries and complaints, responsible in finding solutions/manage for issues to ensure delivery of the programme
  • Do analysis and provide timely reporting as required
  • Responsible to continuously improve programme, processes and tools
  • Manages day to day programme administrative and operational matters to ensure the programme run properly co-ordinated
  • Ensure all team member adhere to service level agreements
  • Customer purchase order management
  • Always at the front end of the company to all existing customers in ascertaining highest customer satisfaction at all levels
  • Support worldwide contract pricing with corporate goal and webquotes
  • Communicate with marketing and sales to maintain and keep contract prices in the system
  • Handle sales enquiries, follow-up, generate quotations, visit and build rapport with customers
  • Act as escalation point for price request for customers
  • To achieve the set business plan goals and sales targets
  • Provide proposals and quotations according to customers’ needs and requirements and track quotations
  • Responsible for meeting productivity and revenue targets on a weekly, monthly, quarterly and annual basis
  • Process customer orders, plan, schedule, deliveries and prepare shipping documents
  • To prepare and review each repetitive or new sales order/sales contract.

Sales and Marketing

Avnet Malaysia Sdn. Bhd.
  • Responsible for operational effectiveness and efficiency of assigned line card ( USD 80M FFS program )
  • To obtain quotations outside standard SO requirements, expedite delayed quotations and resolve documented price related issues with suppliers
  • To coordinate with suppliers, customer service and materials management on quarterly price changes
  • Analyzes customer forecasts for materials to determine feasibility of forecasted requirements
  • Monitors inventory pipeline to ensure assigned customer base receives inventory on time
  • Prepares forecast models reflective of customer requirements
  • Forecasts and monitors inventory requirements for assigned customer engagements
  • Ensures profitability and service levels for assigned customer engagements are adhered to and met
  • To assist the sales team with stock analysis, including price and stock availability for pre-buy, process customer return and place SO orders
  • To ensure product shipment and delivery, process customer return and tracking delivery information
  • To plan, execute materials requirements to suppliers and analyze requirements and reschedule plans
  • Monitor inventory, review PO backlog and generate reports
  • Co-ordinate on sales order status; arrange shipment and ensure timely delivery
  • Review billing to accounting and contact responsible parties to resolve price errors
  • Respond to customers requirements and problems solving to achieve customers satisfaction
  • Responsible for meeting revenue goals on a monthly, quarterly and annual basis.

Specialist ( Planner )

Fairchild Semiconductor ( Malaysia ) Sdn. Bhd.
  • Acknowledge customer order with the objective of meeting customer satisfaction by weekly scheduling, wip tracking, manage sales order and overall planning system management
  • Monitor on time deliveries from subcons, ensure timely fulfillment per commitment to customers
  • Drive subcons continuous improvement activities in terms of quality, output, service and reduction in lead time
  • Provide timely analysis on issues affecting output / delivery performance
  • Control inventory at minimum or acceptable level and continuity of supply
  • Understanding customers’ feedback and needs to improve planning processes and service levels
  • Review sales orders, daily subcons packout report and inventory report to ensure sufficient goods to meet quarter revenue targets
  • Provide relevant informations and coordinate with subcons, logistics and QA to return quality issue parts for rework or re-screen
  • Be responsible for planning unit demand by product line
  • Assist in coordinating customer demand with distributor inventory, distributor backlog with inventory and planning objectives.

Material Controller ( Officer )

Sony EMCS ( M ) Sdn. Bhd. ( Kedah Division )
  • Plan and order materials from approved vendor’s list to meet production and sub-con schedule
  • Furnish forecast to the suppliers
  • Ensures the materials are delivered on time
  • Coordinate with related departments and suppliers on material reject issues
  • Practicing effective inventory control and management
  • Control the stock inventory at certain levels without causing the production line stoppage
  • Implementing Supply Chain Management strategy from warehouse and finish product distribution perspective.

Marketing Executive

Palmco Holdings Berhad
  • Marketing and sales of products in assigned territories ( Australia, Jordan, Kenya, New Zealand, Pakistan, Russia, Singapore, UAE, Vietnam )
  • Manage and build excellent relationship with agents and customers
  • Support the marketing managers in meeting sales budget and preparation of strategic business plans
  • Follow up samples evaluation results with agents
  • Follow up closely on the local supplier’s price movement
  • Review prices to agents in appropriate time.

Material planner

Tongda Smart Tech ( M ) Sdn. Bhd.
- Current
  • Responsible for receiving orders from customer, verifying order prices, following up on price reduction stages, and replying to delivery times
  • Combine company capacity and customer forecast situations to conduct corresponding risk production assessments and risk material preparation work and strive to increase order share
  • According to the customer’s ordering rules, formulate an order review form, and proceed with the relevant ERP system ordering tasks
  • Develop a delivery schedule based on customer orders
  • After analyzing the resources ( manpower, machinery, materials ) of each project, formulate specific production plans
  • Monitor inventory status, integrate production capacities of various production departments, and arrange production processes reasonably
  • Assess outsourced production in a timely manner based on production loads
  • Track the progress of outsourced production to ensure the smooth execution of project plans.

Education

Advanced Diploma - Science, Chemistry and Biology

TAR College
01.2001 - 05.2003

Diploma - Science, Chemistry and Biology

TAR College
01.1999 - 04.2001

STPM - undefined

Sekolah Menengah Kebangsaan Khir Johari
01.1996 - 04.1998

Skills

Software Utilization

Icno

780131-02-5938

Age

46

Religion

Buddhist

Maritalstatus

Married

Handphone

012-2557865

Personal Information

  • Date of Birth: 01/31/78
  • Gender: Female
  • Nationality: Malaysian

Languages

English, Chinese (Mandarin), Malay
Native language
English
Advanced
C1
Chinese (Mandarin)
Advanced
C1
Malay
Advanced
C1

Accomplishments

  • Collaborated with team of 3 in the development of Intel FFS program and Migration of Penang warehouse to Singapore warehouse, 20~24-February 2012.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Advanced Diploma - Science, Chemistry and Biology

TAR College
01.2001 - 05.2003

Diploma - Science, Chemistry and Biology

TAR College
01.1999 - 04.2001

STPM - undefined

Sekolah Menengah Kebangsaan Khir Johari
01.1996 - 04.1998

Planning specialist

Jabil Sungai Petani

PMC executive

Kingdom Alpha Technology Solutions Sdn. Bhd.

Demand Planning Specialist

PCI Private Limited

Global Demand Planner

Jabil Penang ( Plant 2 )

Master Planner

Jabil Penang ( Plant 1 )

Supply Chain Administrator ( Planner )

Knowles Electronics (M) Sdn. Bhd.

Assistant Account Manager

Avnet Malaysia Sdn. Bhd.

Sales and Marketing

Avnet Malaysia Sdn. Bhd.

Specialist ( Planner )

Fairchild Semiconductor ( Malaysia ) Sdn. Bhd.

Material Controller ( Officer )

Sony EMCS ( M ) Sdn. Bhd. ( Kedah Division )

Marketing Executive

Palmco Holdings Berhad

Material planner

Tongda Smart Tech ( M ) Sdn. Bhd.
- Current

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Christina Ong Wei Ling