LO KET SOON

• Educated clients on various financial matters on home fianancing and provided professional recommendations on products, and services based on each clients' individual needs.
• Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
• Developed comprehensive financial plans for clients to achieve short-term and long-term goals.

Performed surprise check on branches.

Analyzed data to comply with Bank Policy & Procedures.

Checking on high risk customer and non-individual accounts.

Promote Bank products that suit for clients.

Resolve issue encounter from walk in clients.

Performed daily branch operation task in order to ensure daily banking in order.

Performed task like counting cash, cheque clearing, remittances etc.

Ensure branch comply to Bank Policy & Procedure.

Handle task assigned from superior in daily banking operations.

As a customer service to solve walk in customer need and promote bank products as customer needs.