Wor Foo Choy
Product Manager
Petaling Jaya,S'gor
Summary
Dynamic individual with hands-on experience in product sales, market and training as well as talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
4
4
Languages
Work History
Product Manager
Neosys Documail Sdn Bhd
Petaling Jaya, Selangor
08.2020 - Current
- Managed full product lifecycle and organized post-launch support, ensuring consistent quality control measures were in place.
- Increased customer satisfaction, gathering and incorporating extensive user feedback into product improvements.
- Coordinated project planning and execution with team members and team leads.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Managed product demonstrations and testimonials for performance evaluation.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members.
Area Sales Manager
Goodyear Tire & Rubber
11.2015 - 07.2020
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
- Built relationships with customers and community to establish long-term business growth.
Regianal Sales Manager
Kit Loong Groups
Petaling Jaya, S'gor
10.2011 - 10.2015
- Developed and maintained positive relationships with clients in assigned sales territories.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
- Executed successful promotional events and trade shows.
- Managed team of 4 regional sales representatives and consistently achieved high sales targets.
Senior Manager
Stamford Tyre Group (Singapore)
Petaling Jaya, Selangor
10.2010 - 11.2011
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Mentored junior staff members for skill development and career progression within the organization.
- Improved team productivity by implementing agile methodologies, reducing project completion times and enhancing collaboration.
- Optimized supply chain operations, ensuring timely delivery of products and reducing inventory holding costs.
- Business operation covering the clients / distributors from coastal region
Education
High School Diploma -
Catholic High School
Petaling Jaya, Selangor 04.2001 -
Skills
Interpersonal communication
Teamwork and collaboration
Product development
Product strategy
Competitive analysis
Remote work
Cross functional leadership
Attention to detail
Customer training
Staff management
KPI tracking
Hobbies
Sports, Singing, Dancing and Travelling
Timeline
Product Manager
Neosys Documail Sdn Bhd
08.2020 - Current
Area Sales Manager
Goodyear Tire & Rubber
11.2015 - 07.2020
Regianal Sales Manager
Kit Loong Groups
10.2011 - 10.2015
Senior Manager
Stamford Tyre Group (Singapore)
10.2010 - 11.2011
High School Diploma -
Catholic High School
04.2001 -