Chow Soon Meng
IT Engineer
Taman Midah
Summary
With a wealth of experience in applying engineering principles to solve real-world problems and deliver impactful solutions, I bring strong analytical mindset and technical knowledge to improve operational efficiency. Throughout my career, I have consistently demonstrated effective team collaboration and a proven track record of project success. As a hardworking and passionate job seeker with strong organizational skills, I am eager to secure an Career Opportunities where I can contribute to the team's efforts in achieving company goals.
Overview
18
18
years of professional experience
Work History
IT Engineer
JIUZHOU TECHNOLOGIES INTERNATIONAL.INC
PASAY CITY, Philippines
08.2019 - 12.2024
- Position: IT Engineer
- JIUZHOU TECHNOLOGIES INTERNATIONAL.INC, PASAY CITY Philippines
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines
- As a daily operations and maintenance personnel, my core responsibility is to manage the installation, configuration, maintenance, and troubleshooting of the company's daily office network, systems, and software. This ensures the stable and efficient operation of the company's IT systems, providing employees with a positive office experience.
- Specific Tasks
- Network Device Maintenance and Management
- Configuration and Maintenance: Responsible for the configuration, management, and maintenance of company network devices (such as switches, routers, firewalls), ensuring smooth and stable network operation. This includes device initialization, parameter adjustment, firmware upgrades, and more.
- Troubleshooting: Monitor the operational status of network devices, promptly identify and resolve network failures, such as network interruptions and excessive latency.
- Performance Optimization: Based on the company's business needs, optimize network configuration to improve network performance and security, such as adjusting bandwidth allocation and optimizing routing strategies.
- Project Participation: Participate in network upgrade and renovation projects, assess the feasibility of new equipment and conduct tests, and provide technical support for projects.
- Server System Maintenance and Management
- System Maintenance: Responsible for the installation, updating, and optimization of server operating systems, ensuring the safe and stable operation of servers. This includes operating system installation, patch updates, security hardening, and more.
- Performance Monitoring: Regularly inspect servers and monitor various indicators such as CPU, memory, and disk space to promptly identify and resolve performance bottlenecks.
- Troubleshooting: Promptly handle server failures to reduce system downtime, such as operating system crashes and hardware failures.
- Performance Optimization: Optimize server performance to improve server operating efficiency, such as adjusting system parameters and optimizing database configuration.
- Data Maintenance: Maintain and back up server data to ensure data security and reliability, preventing data loss or damage.
- Procurement and Deployment: Participate in server procurement and deployment, assess the feasibility of new equipment and conduct tests, and provide recommendations for server selection.
- Office Software Maintenance and Support
- Installation and Configuration: Responsible for the installation, configuration, and updating of commonly used office software to meet the daily office needs of employees, such as the Office suite and email clients.
- Technical Support: Resolve issues encountered by employees during the use of office software and provide technical support, such as software installation failures and functional abnormalities.
- Optimization and Improvement: Optimize office software to improve software efficiency, such as adjusting software settings and providing usage training.
- Desktop Computer Maintenance and Support
- Hardware Maintenance: Responsible for the hardware maintenance of desktop computers, including computer cleaning, troubleshooting, and hardware replacement, ensuring the normal operation of computers.
- Software Maintenance: Responsible for the software maintenance of desktop computers, including operating system installation, software installation, and driver updates, ensuring a good computer software environment.
- Technical Support: Provide technical support for employees' desktop computers, and solve problems encountered by employees during computer use, such as computers that cannot be started and software that cannot be installed.
- Procurement and Updates: Participate in the procurement and updating of desktop computers, assess the feasibility of new equipment and conduct tests, and provide recommendations for computer selection.
Senior Executive Technician
MJ Tech Sdn Bhd
Kuala Selangor, Selangor
03.2012 - 06.2018
- -To carry out servicesing, repairing, maintenances, troubleshoot, testing, commissioning computer and equipment.
- -Installed and maintained computer and machine operating systems hardware and software packages.
- -Provided technical assistance and resources on a regular basis.
- -Verified fresh hardware and software for compatibility with company systems.
- -Upheld technology procedures in coordination with information technology teams.
- Skill & Acknowledgements
- -Extensive computer /machine installation and maintenance experience
- -Strong familiarity with workstation setup and computer/machine hardware and software applications
- -Excellent proficiency in software packages of major clients
- -Exceptional skills in installing and maintaining hardware and network management.
- -High troubleshooting and analytical abilities
- -Superior network equipment troubleshooting abilities
IT Technician
LF World Trading
Kepong, 14
09.2006 - 02.2012
- -Install, repair, test, commission and troubleshoot computer and machinery equipment.
- -Liaise with sales department on services needs.
- -Brief customer on the operation and maintenance of the equipment after successful commissioning.
Education
SMK SULAIMAN
BENTONG,PAHANG 04.2001 -
Skills
System Management: Proficient in the installation, configuration, and performance optimization of Windows systems, with strong troubleshooting skills to address system issues effectively
Timeline
IT Engineer
JIUZHOU TECHNOLOGIES INTERNATIONAL.INC
08.2019 - 12.2024
Senior Executive Technician
MJ Tech Sdn Bhd
03.2012 - 06.2018
IT Technician
LF World Trading
09.2006 - 02.2012
SMK SULAIMAN
04.2001 -
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