SOOK LIN CHONG

• Perform KYC and KYB review in support of the Firm's new client onboarding and existing client review in a timely manner when needed
• Conduct name screening (PEP, Sanctions and Adverse news) and data matching to identify potential money laundering/terrorist financing activities and higher risk customers
• Provided support for ad-hoc tasks, including responding to emails and assisting with customer service inquiries, while also offering feedback on policies and processes to improve approval workflows and drive continuous improvement.

Started as a Compliance Analyst Associate and gradually progressed to the role of Specialist within AIA Share Services Singapore Team. Over the course of 6 years, gained extensive experience in compliance, particularly in screening, risk assessment, transaction monitoring, and team training. Demonstrated strong attention to detail and continuous professional development, making significant contributions to the team’s efficiency and successfully leading key projects. As a Specialist, took on more challenging responsibilities, including process optimization, leading team members, and enhancing team performance through training and mentorship.

• Responsible for screening individuals and entities, quickly identifying restricted or prohibited matches, and reporting issues to management with appropriate risk mitigation recommendations.
• Supported new business screening and monitored client transactions to ensure compliance with regulatory requirements. Conducted client-specific compliance checks when needed, facilitating both client and regulatory expectations.
• Conducted 3rd party payment screening to assess compliance risks, using data analysis tools to identify suspicious patterns and flag high-risk transactions for further review.
• Led training for new staff, focusing on screening processes and compliance best practices, ensuring consistent, high-quality service across the team.
• Performed name and background screenings to assess client profiles for potential matches against global sanctions lists and escalated relevant findings in a timely manner.
• Recognized as the top-performing team member, consistently exceeding productivity targets and delivering quality results efficiently, praised for time management and high output.
• Maintained a flawless error rate of 0-2 errors per year, leading the team in quality and accuracy. Focused on precision and detail, ensuring minimal rework, improving team efficiency, and maintaining high standards.

• Assisting in inputting and maintaining data in the company's database
• Verifying the data accuracy against source documents, making necessary corrections, and conducting regular quality checks to ensure data integrity
• Completed data entry tasks with accuracy and efficiency.