CHONG CHUN PHIN

• Supervising and managing car park team to ensure car park smooth operations, such as planning assistant’s work shift, outdoor work, daily cash collection and bank in. Cover staff’s shift whenever there is shortage of manpower.
• Work with Account Department for daily cash collection bank in record, processing of Invoice, manual original receipt, petty cash, and season card cash refund.
• Work closely with other department such as security departments and maintenance team.
• Processing season application form and registering season card. Summarize season holders report at the end of month.
• Prepare and submitting weekly and monthly collection report for submission to headquarters.
• Handling customer issues and complaints. Assisting customers with ticket or season card problem.
• Execute arrangements and instructions by line manager or top management.
• Checking stocks such as parking tickets, receipt paper rolls and stationery.
• Liaise with contractor or supplier to get quotation and placing order. Follow up with contractor for work progress and status.
• Drafting memo to Miri Times Square and SOHO tenants regarding road closure and change of car park arrangement.
• Preparing Management Paper for renewal of car park license, machine time calibration license, revising car park rate and request for additional headcount.

Preparation for Shell car park zone

• Work closely with headquarters for car park upgrading work such as adding safety and traffic signage.
• Updating work progress for new car park zone construction and new machine installation or relocation status.
• Liaise with advertising company for signage completion progress and arrange for signage installation.
• Purchasing urgent items needed.
• Assisting entry and exit of heavy vehicles during construction of new building.
• Arranging maintenance power for small defect at car park facilities.
• Dealing with Shell Facility manager for feedback and recommendation for Shell car park zone.
• Assisting and monitoring preparation and registration Shell Season card in within time frame requested.

• Leads in City & Guilds Automotive Programme
• Teaching students according to syllabus and course Outline
• Planning and create timetable for City and Guilds classes
• Perform role as City & Guilds Examination Invigilator and Centre Contact
• Preparing documents and students portfolio for programme Audit
• Communicate and collaborate with External Verifier to helps in Programme Audit

• Deliver teaching in designated courses based on approved teaching materials, scheme of work, and course outline
• Plan and prepare teaching materials for class (lecture, tutorial, practical etc.) - Prepare assignment, Mid Term Examinations, Final Examination, test and quizzes for grading and evaluation purpose
• Marking student work and write regular reports regarding the progress of student's practical ability
• Conduct exam invigilation
• Perform active role in any assigned activities related to the Institute, teaching and learning as well as student's affairs
• Attended and/or conduct workshop, seminars, trainings and others
• Act as supervisor to students in the Final Year project or club activities
• Learnt how to communicate with students and colleagues.

• Worked as Trainee Technician at Toyota Rimbunan Hijau Auto Services Sdn Bhd for three months
• Things I've learnt in this company:

- Basic and Major Vehicle Services

- Service wide range of Toyota model vehicles

- Carry out minor vehicle repair such as parts replacement

- Housekeeping and daily cleaning before and after work

- Understanding and communicate with customers regarding their

enquiries and needs

- Thinking and problem solving