Chi Yuen Chan
SPECIALIST, BUSINESS INTELIGENCE
Kuala Lumpur
Summary
Successful Executive with over 10 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
20
20
years of professional experience
Work History
ADMIN Executive
DKSH SMOLLAN FIELD MARKETING (M) SDN BHD
06.2017
- Support to Management: Provide administrative support to the management team, including preparing reports, presentations, and other documents
- Assist in managing special projects and initiatives as directed by senior management
- Handle requests and queries from managers and executives efficiently.
Specialist, business intelligence
SMOLLAN FIELD MARKETING (M) SDN BHD
2 2022 - Current
- Support the operations team by providing data-driven insights and recommendations.
- Analyze complex datasets to identify trends, patterns, and insights that can drive business improvements.
- Coordinate with cross-functional teams to ensure project objectives are met.
- Lead or assist in the implementation of new BI tools and system upgrades.
- § Manage and Maintain all Master data in Master files
ADMIN Executive
DKSH SMOLLAN FIELD MARKETING (M) SDN BHD
- 01.2022
- Financial Administration: Assist in the preparation and processing of invoices, receipts, and payments
- Maintain accurate and up-to-date financial records, including accounts payable and receivable
- Data Entry and Record Keeping: Enter financial data into accounting software and maintain digital and physical records
- Ensure all accounting documents are properly filed and easily accessible
- Manage the archiving of financial records and ensure compliance with record-keeping policies
- Accounts Payable and Receivable: Monitor and process accounts payable invoices, ensuring timely payments to vendors
- Track accounts receivable and follow up on outstanding payments from clients
- Prepare and send out payment reminders and statements to clients as needed
- General Administrative Duties: Handle office-related tasks such as ordering supplies, managing office equipment, and maintaining office organization
- Provide general administrative support to the company as needed.
OPERATION Executive
DKSH SMOLLAN FIELD MARKETING (M) SDN BHD
12.2011 - 05.2017
- Manage and Maintain all Master data in Master files Outlet/Product/Promotions/Work Plans/Tasks and execute this into the live/test environments in a timely manner Task Coordination: Assign tasks to project team members and monitor their progress
- Ensure that tasks are completed on time and meet the required standards
- Communication and Reporting: Serve as the main point of contact for project stakeholders, providing regular updates on project status
- Prepare and distribute project reports, meeting minutes, and other documentation
- Facilitate communication between team members, ensuring that everyone is informed and aligned
- Meeting Coordination: Schedule and coordinate project meetings, including preparing agendas and taking minutes
- Ensure that action items from meetings are documented and followed up on
- Facilitate discussions during meetings to keep the project on track.
fleet management supervisor
F & N DAIRIES (M) SDN BHD
02.2007 - 11.2011
- Offer guidance to contracted drivers on the best ways to maximize their earnings, while delivering a high level of customer service
- Ensure that all drivers understand and procure the licenses and permits they need to legally carry loads to customer destinations Collaborate with Human Resource and Marketing to add quality employee drivers and contracted drivers to the fleet
- Work closely with the maintenance team to find ways to reduce downtime due to repairs or lack of routine maintenance
- Ensure that all load paperwork associated with each run is accurate and submitted to the proper people.
ADMINISTRATION ASSISTANT
YY PROPERTY SOLUTIONS
03.2004 - 01.2007
- Answered and managed incoming and outgoing calls while recording accurate messages
- Coordinated, scheduled and arranged meetings, and travel calendars, including business and social events
- Ordered and distributed office supplies while adhering to a fixed office budget
- Managed office supplies, vendors, organization and upkeep
- Directed guests and routed deliveries and courier services
- Opened and properly distributed incoming mail
- Coordinated board and committee meetings, including schedules and information preparation and distribution.
Education
BA (Hons) business management -
SEGI UNIVERSITY KOTA DAMANSARA
MANAGEMENT INFORMATION SYSTEM - undefined
TA HWA INSTITUTE OF TECHNOLOGY
Skills
Analytical problem solver
Process improvement
Data architecture
Stakeholder management
Customer Relations
Team Player
Administrative Skills
Executive Support
Operations Management
Customer-Oriented
Analytical Skills
Additional Information
I attended the G4G program on end of June and July. Where the programme is about leadership, communication.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ADMIN Executive
DKSH SMOLLAN FIELD MARKETING (M) SDN BHD
06.2017
OPERATION Executive
DKSH SMOLLAN FIELD MARKETING (M) SDN BHD
12.2011 - 05.2017
fleet management supervisor
F & N DAIRIES (M) SDN BHD
02.2007 - 11.2011
ADMINISTRATION ASSISTANT
YY PROPERTY SOLUTIONS
03.2004 - 01.2007
Specialist, business intelligence
SMOLLAN FIELD MARKETING (M) SDN BHD
2 2022 - Current
ADMIN Executive
DKSH SMOLLAN FIELD MARKETING (M) SDN BHD
- 01.2022
BA (Hons) business management -
SEGI UNIVERSITY KOTA DAMANSARA
MANAGEMENT INFORMATION SYSTEM - undefined
TA HWA INSTITUTE OF TECHNOLOGY