Chin Tong Koh
Quality Assurance Executive
Kuala Lumpur
Summary
Strategic Quality Assurance Executive bringing more than 5 years of experience establishing requirements to meet food safety and quality assurance objectives in food industry (Poultry, Fresh Produce, Shelf-stable Food such as Instant Noodle and Culinary Product). Good knowledge in FSSC 22000 V5.1, ISO 22000: 2018, HACCP and GMP. Experience in conducting audit (first and second party audit), write audit report and follow up corrective action plan.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
4
4
Languages
Work History
Quality Assurance Executive
Nestle Manufacturing (M) Sdn. Bhd.
Shah Alam, Selangor
2020.01 - Current
- Validated quality processes by establishing product specifications/quality attributes and updating quality assurance procedures.
- Perform risk assessments as per HACCP / QMS. Monitor foreign body prevention & contaminants.
- Responsible in handling importation inspection in production and take necessary action to raise issue to Quality Manager if any non-conformance found.
- Manage Quality System to comply to QMS, FSSC22000 & KPI.
- Follow-up on quality KPIs and set objectives as per Factory QMS.
- Manage Quality mastership in the quest for zero defect.
- Monitor and provide continuous improvement of product performance and provide support on raw material issue.
- Check packaging integrity and incubation. Conduct daily lab packaging quality testing on time in full based on certification of analysis verification.
- Conduct daily QA morning meeting to clarify issue and provide support and clear direction to ensure full alignment.
- Release finished goods via GLOBE (SAP).
- Carry out sensory evaluation and net content management.
- Conduct yearly internal audit.
- Conduct second party audit to Raw Material and Packaging's vendor to ensure compliance to Nestle's standard.
- Conduct Food Handler Training for in house Nestle’s employees.
Certified Food Handler Trainer
Freelance
2017.07 - Current
- Experience in giving basic food hygiene/food safety training/talk to public who involved in food handling sector.
Sales Executive
Behn Meyer Malaysia Sdn. Bhd.
Shah Alam, Selangor
2018.02 - 2019.08
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Involves and responsible with customers follow ups.
- Provide technical support to customer to solve their issue in food industry.
- Maintain strong relationship with key customers.
- Conduct trial with customer for the new ingredients promoted to them.
- Establish new customer relationships and bring in new wins and sales to company.
- Provide accurate monthly sales forecast to support operations inventory management.
- Manage and supervise sales activity effectively in delivering sales budgets and receivables are collected promptly.
- Prepare monthly report to update market conditions and competitive environment.
Quality Assurance Executive
QSR Stores Sdn. Bhd. (KFC)
Petaling Jaya
2015.06 - 2018.02
- Mainly in-charged of high risk suppliers (Poultry, Processed Meat and Bakery suppliers) by do quarterly check and annual/approval audit to ensure they meet YUM! requirement.
- Assist internal suppliers to update all quality documents including GMP, HACCP, ISO 22000 and FSSC 22000.
- Assist internal suppliers to liaise with certification body for surveillance audit and recertification audit.
- Liaise with external parties including on-going suppliers and new potential suppliers on matters related to food safety and quality aspects.
- Conduct annual audit to all on-going suppliers based on YUM! International Standard (Food Safety Audit, Quality System Audit, Distribution Quality Audit and Packaging Audit)
- Troubleshooting any issues related to food safety and quality from suppliers.
- Coach and guide suppliers on their continuous improvement and development in quality program based on YUM! Standard.
- Write audit report for every audit conducted.
- Establish shelf life matrix for every KFC product. This includes liaise with the suppliers to establish the shelf life matrix for the new products supplied.
- Work closely with all suppliers (local/oversea) in product quality testing.
- Reporting suppliers’ performance (audit review) to franchisor, i.e. YUM! Asia.
- Conduct market research for new products, including proposing new ideas/products, organizing sensory evaluation on the new products, send new products for necessary laboratory testing and summarizing comments gathered.
- Co-ordinate in reply of customers’ feedback or complaint, including investigation and corrective action plan.
- Conduct Food Handler Training for in house KFC staffs.
Education
Bachelor of Science - Food Science And Technology
Universiti Putra Malaysia (UPM)
Serdang, Selangor 2010.07 - 2014.07
High School Diploma -
Sekolah Menengah Abdul Rahman Talib
Kuantan, Pahang 2008.06 - 2009.12
Skills
Sensory Evaluation
undefinedAdditional Information
1) Self-motivated and hard working
2) Reliable & initiative
3) Creative problem solver
4) Good in statistical analysis
5) Strong enthusiasm to learn
6) Good interpersonal and communication skill
7) Energetic work attitude
8) Able to work independently as well as team
Certification
Certified Food Handler Trainer by Ministry of Health
Timeline
Quality Assurance Executive
Nestle Manufacturing (M) Sdn. Bhd.
2020.01 - Current
Sales Executive
Behn Meyer Malaysia Sdn. Bhd.
2018.02 - 2019.08
Certified Food Handler Trainer
Freelance
2017.07 - Current
Certified Food Handler Trainer by Ministry of Health
2017-07
Quality Assurance Executive
QSR Stores Sdn. Bhd. (KFC)
2015.06 - 2018.02
Bachelor of Science - Food Science And Technology
Universiti Putra Malaysia (UPM)
2010.07 - 2014.07
High School Diploma -
Sekolah Menengah Abdul Rahman Talib
2008.06 - 2009.12
Course/Training Attended
1) FSSC 22000 v5.1 Lead Auditor Training Course
2) HACCP Awareness Training
3) Internal Audit Training
4) Internal QMS Auditor (Based on ISO 9001:2015)
5) Maximizing Pivot Table & Dashboard
6) Microsoft Excel 2010 Intermediate
7) Making Winning Presentations
8) Anger & Emotional Management
9) Penetrating Competitors' Customer
10) The Power to Qualify, Negotiate and Close the Sale
Course/Training Attended
1) FSSC 22000 v5.1 Lead Auditor Training Course
2) HACCP Awareness Training
3) Internal Audit Training
4) Internal QMS Auditor (Based on ISO 9001:2015)
5) Maximizing Pivot Table & Dashboard
6) Microsoft Excel 2010 Intermediate
7) Making Winning Presentations
8) Anger & Emotional Management
9) Penetrating Competitors' Customer
10) The Power to Qualify, Negotiate and Close the Sale
Course/Training Attended
1) FSSC 22000 v5.1 Lead Auditor Training Course
2) HACCP Awareness Training
3) Internal Audit Training
4) Internal QMS Auditor (Based on ISO 9001:2015)
5) Maximizing Pivot Table & Dashboard
6) Microsoft Excel 2010 Intermediate
7) Making Winning Presentations
8) Anger & Emotional Management
9) Penetrating Competitors' Customer
10) The Power to Qualify, Negotiate and Close the Sale
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