Overview
Work History
Education
Skills
Timeline
Generic

Chin Yuen Sze

Overview

16
16
years of professional experience
4
4
Languages

Work History

Senior Insurance Executive

SRI UTAMA AUTO SDN BHD-HONDA
01.2013 - Current
  • Optimized agency sales and marketing campaign outcomes by coordinating efforts with corporate and local offices.
  • Issue quotation/endorsement to customer
  • Monthly sales target report/Monthly reminder notice
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.


Sales Assistant

UTAMA TANGKAS SDN BHD-PROTON
06.2012 - 12.2012
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Assisted customers with prompt and polite support in-person and via telephone.


Sales Administrator

UTAMA TANGKAS SDN BHS -PROTON
08.2010 - 06.2012


  • Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
  • Streamlined administrative processes for increased efficiency, implementing an organized filing system for easy access to documents.
  • Facilitated smooth onboarding of new clients by preparing necessary documentation, scheduling training sessions, and conducting follow-up calls.
  • Issue invoice , submit customer loan to finance .

Restaurant Supervisor

MADAM HO KOPITIAM
01.2010 - 07.2010
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.

Education

High School Diploma -

SEKOLAH MENENGAH KEBANGSAAN (P) AIR PANAS
Kuala Lumpur, Malaysia
04.2001 -

Skills

Efficiency enhancement

Client relationship management

Friendly, positive attitude

Cooking

Customer service

Timeline

Senior Insurance Executive

SRI UTAMA AUTO SDN BHD-HONDA
01.2013 - Current

Sales Assistant

UTAMA TANGKAS SDN BHD-PROTON
06.2012 - 12.2012

Sales Administrator

UTAMA TANGKAS SDN BHS -PROTON
08.2010 - 06.2012

Restaurant Supervisor

MADAM HO KOPITIAM
01.2010 - 07.2010

High School Diploma -

SEKOLAH MENENGAH KEBANGSAAN (P) AIR PANAS
04.2001 -

Similar Profiles

CREATE PROFILE
Chin Yuen Sze