Chin Kok Hau
Sales
Bukit Mertajam,Pulau Pinang
Summary
Developed skills in fast-paced sales environment, focusing on customer relationship management and effective communication. Proven ability to meet targets and provide tailored solutions. Seeking to transition into new field where these transferable skills can drive success and growth.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Direct Sales Representative
SGH EDARAN (M) SDN BHD
Parit Buntar, Perak
06.2022 - Current
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
- Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
- Contributed to cross-functional collaborations between departments for better understanding of product offerings and improved company-wide efficiency levels.
- Wrote reports outlining activities and sales.
Sales Executive
Chee Wah Corporation Berhad (Campap Marketing)
Butterworth, Penang
04.2020 - 04.2022
- Handle Hypermarket, Minimarket and Retailer shop & Wholesaler
- Promote company products, taking order, payment collection
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Sales Executive
Onwards Paper Industries Sdn Bhd (FMCG)
Butterworth, Pulau Pinang
04.2017 - 03.2020
- Handle Hypermarket, Minimarket and Retailer shop
- Responsible to follow up with customer on indoor retail sales activities
- Promote company products, taking order, payment collection
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Senior Sales Executive
Lion File Marketing Sdn. Bhd.
Kulim, Kedah
02.2011 - 03.2017
- Handle Northern Region customers – Wholesales and Retailer
- Promote company products, taking order, payment collection
- Understanding and proposed best product to suit customer's need
- Achieve assigned sales target by acquiring new customer and accounts and renewing and growing existing relationships
- Carry out sales strategies towards achieving sales target and objectives
- Collect info such market feedback, response towards on our products and competitor market strategic and report to company
- Maintaining relationships with clients by providing support and guidance
IT Technician
HP Service Centre Alor Star
Alor Star, Kedah
12.2006 - 01.2011
- Repairing and servicing the Laptop, Desktop and Printer
- Maintains professional and technical knowledge by attending educational workshops
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners .
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Indoor Sales Representative
Sony Centre Gurney Plaza Penang
Pulau Tikus, Pulau Pinang
12.2004 - 11.2006
- Attend walk in customer enquiry, conduct product demonstration and sell products
- Handling call in customer enquiry as well
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Primary/Secondary/SPM - Art
Keat Hwa High School
Alor Star 01.1998 - 01.2002
Skills
Communication skills
Time management
Follow-up
Flexibility
Teamwork
undefinedPersonalparticulars
40, 17/10/1985 , Malaysian, Male, Chinese, Buddha, Married, Malaysia
Skillspersonality
- Strong sales and service ethic with an ability to drive quality.
- Strong analytical skills with the ability to focus on detail, supported by excellent problem solving and investigative skills.
- Strong interpersonal and communication skills.
- A strong ability to prioritize and multi-task under pressure.
- Effective time management - excellent follow-up.
- The ability to solve problems quickly and efficiently.
- Highly responsible and reliable.
- Trained to be flexible, able to work effectively in a team or independently.
Timeline
Direct Sales Representative
SGH EDARAN (M) SDN BHD
06.2022 - Current
Sales Executive
Chee Wah Corporation Berhad (Campap Marketing)
04.2020 - 04.2022
Sales Executive
Onwards Paper Industries Sdn Bhd (FMCG)
04.2017 - 03.2020
Senior Sales Executive
Lion File Marketing Sdn. Bhd.
02.2011 - 03.2017
IT Technician
HP Service Centre Alor Star
12.2006 - 01.2011
Indoor Sales Representative
Sony Centre Gurney Plaza Penang
12.2004 - 11.2006
Primary/Secondary/SPM - Art
Keat Hwa High School
01.1998 - 01.2002
Similar Profiles
NORHAFIZ SANUSINORHAFIZ SANUSI
RAYBAN at SGH OPTIC MALAYSIA SDN BHDRAYBAN at SGH OPTIC MALAYSIA SDN BHD
Shivakant RajputShivakant Rajput
Computer Operator at MComputer Operator at M
Vanilla FrimpomaaVanilla Frimpomaa
Care Worker at MCare Worker at M