Chiing Zerk Wong
Kuala Lumpur,14
Summary
Motivated Retail Fresh Grad adept at learning new information quickly to maximize performance. Passionate and reliable team player. Seize every opportunity to improve business and problem solver.
Overview
2
2
years of professional experience
Work History
Management Trainee
Harvey Norman
10.2023 - 01.2024
- Improved management skills by hands-on solving matters related to management.
- Enhanced team performance by completing task through teamwork and communication
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing the potential issue and helping team towards successful outcomes.
Front Desk Receptionist
Excellence Physio
10.2021 - 11.2021
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Bachelor of Administration And Retail Management - Retail Management
University Tunku Abdul Rahman
01.2024
Skills
- Customer Service
- Decision Making
- Emotional Intelligence
- Problem Solving
- Emergency Response
- Customer Relationship Management
- Teamwork and Collaboration
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Malay
Professional Working
Timeline
Management Trainee
Harvey Norman
10.2023 - 01.2024
Front Desk Receptionist
Excellence Physio
10.2021 - 11.2021
Bachelor of Administration And Retail Management - Retail Management
University Tunku Abdul Rahman
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