CHIEW JIA HONG
MUAR
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
CUSTOMER SERVICE DECLARATORS
DECLARATORS
SINGAPORE, CHANGI
02.2024 - 05.2026
-Live Chat Customer Support
-Fast & Accurate Typing
-Written Communication
-Customer Inquiry Handling
-Problem Solving
-Complaint Handling
-Multitasking
-Attention to Detail
Intern
Wegmans Holdings Berhad
10.2022 - 01.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
PART-TIMER
OTAK-OTAK CHENG BOI
10.2021 - 01.2022
- Sell and promote products (otak-otak)
- Basic admin task - filing and data entry
- Invoice collecting, processing the payments using POS system.
GENERAL CLERK
ZONG HUI TRADING
08.2020 - 10.2021
- Basic admin task - filling and data entry
- Handling payroll - 4 workers' salary
- Invoice collecting.
BARISTA
J2 CAFE
12.2017 - 03.2018
- Promoting latest products to customers
- Maintaining inventories (products: coffee powder, fruits and etc)
- Make coffee and drinks according to customers' preferences.
Education
BACHELOR OF BUSINESS ADMINISTRATION -
UNIVERSITI TUNKU ABDUL RAHMAN
05.2020 - 01.2024
MALAYSIAN CERTIFICATE OF EDUCATION (SPM) - undefined
SMK ST. ANDREW MUAR
Skills
Microsoft Office: Competent
Microsoft PowerPoint: Intermediate
Microsoft Excel: Intermediate
Microsoft Word: Intermediate
Cash Handling: Advances
Data Entry: Intermediate
Age
26
Languages
MANDARIN
ENGLISH
MALAY
HOKKIEN
Timeline
CUSTOMER SERVICE DECLARATORS
DECLARATORS
02.2024 - 05.2026
Intern
Wegmans Holdings Berhad
10.2022 - 01.2023
PART-TIMER
OTAK-OTAK CHENG BOI
10.2021 - 01.2022
GENERAL CLERK
ZONG HUI TRADING
08.2020 - 10.2021
BACHELOR OF BUSINESS ADMINISTRATION -
UNIVERSITI TUNKU ABDUL RAHMAN
05.2020 - 01.2024
BARISTA
J2 CAFE
12.2017 - 03.2018
MALAYSIAN CERTIFICATE OF EDUCATION (SPM) - undefined
SMK ST. ANDREW MUAR