Chia Yuen Woo

Finance Assistant Manager

• Supported finance team by processing invoices and expense claims promptly and accurately.
• Organized and managed budget documentation, meticulously tracking expenditures to uphold stringent financial controls.
• Processed daily financial transactions in support of finance team objectives.
• Helped reconcile bank statements and accounts and maintain accuracy and current records.
• Prepared and processed commission statements and reports for Agents, Resellers, and Shareholders.
• Proficiently utilized Microsoft Office suite, including Excel, Word, and PowerPoint, to support financial reporting and analysis.

Director's Personal Assistant

• Manage executives' calendars, screen communications, prepare documents, and take meeting minutes.
• Organize travel arrangements (flights, accommodation, visas) for business trips.
• Coordinate logistics for meetings, conferences, and events.
• Maintain and update contact lists, databases, and filing systems.
• Ensure information flows efficiently between director and other team members or departments.
• Undertake ad-hoc assignments and special projects as assigned by director.
• Assist with budget preparation, expense tracking, and financial reporting.
• Assisted in setting up bank accounts and establishing offshore companies, navigating regulatory requirements and ensuring compliance with relevant laws and guidelines.
• Process invoices, expense claims, and reimbursements.
• Handle sensitive information with utmost confidentiality and discretion.
• Occasionally assist with personal tasks and errands for director.
• Proficient in using office software (e.g., Google Workspace) and other tools specific to organization (e.g., CRM systems)

• Managed multiple channels to ensure timely delivery of high-quality editorial work.
• Captured and monitored materials from fast-turnaround international channels, adhering to MCMC Content Code 2004 & LPF (Lembaga Penapis Filem) Guidelines.
• Conducted seamless online edits using EVS and GV systems to prepare content for broadcast, ensuring compliance with regulatory standards and readiness for air.

• Processing of General Insurance claims within stipulated turnaround time
• Developed and maintained strong relationships with clients to foster trust and loyalty.
• Enhanced customer satisfaction through timely and effective communication of claim status updates. (Handling Cathay Pacific Client)
• Prepare claims statistic report on monthly basis

• Participated in special projects as assigned by senior leadership team members while maintaining core responsibilities as Junior Analyst.
• Prepared and Wrote Policy Research Paper “Creating New Space for SME growth”.
• Contributed to development and implementation of new policies and procedures for MCA National Budget Proposal 2016.