CHIANG QUN YAN
WILAYAH PERSEKUTUAN KUALA LUMPUR
Summary
Business development professional with track record of identifying and capitalizing on market opportunities. Proven ability to lead teams to success and deliver results. Known for adaptability and reliability in dynamic business environments. Skilled in market analysis and relationship management.
Experienced with market analysis, strategic planning, and relationship management. Utilizes strategic thinking to identify growth opportunities and drive business objectives. Track record of building and maintaining strong client relationships.
Developed skills in fast-paced business environment, now seeking to transition into new field. Expertise in market analysis and relationship management, with focus on strategic growth initiatives. Eager to apply these transferrable skills to drive success in new and challenging role.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
10
10
years of professional experience
Work History
SENIOR BUSINESS DEVELOPMENT EXECUTIVE
PRICE SOLUTIONS SDN BHD (A SUBSIDIARY OF SC BANK)
07.2024 - Current
- Developed strategic partnerships for long-term business growth and mutual success through effective negotiation and collaboration.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Secured high-level contracts with major clients through persuasive presentations and diligent follow-up efforts.
- Cultivated strong relationships with existing clients to ensure customer satisfaction, repeat business, and referral opportunities.
- Utilized advanced data analysis tools to track sales performance metrics, identify areas for improvement, and develop targeted strategies for growth.
- Enhanced revenue streams by upselling additional products or services to current clients based on their evolving needs.
- Collaborated with cross-functional teams to develop comprehensive proposals and deliver customized solutions that addressed unique client needs.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
MORTGAGE SPECIALIST
HSBC BANK MALAYSIA BERHAD
08.2021 - 07.2024
- To actively acquire new mortgage customers and achieving sales target assigned
- Responsible in meeting and exceeding sales target for the team and contributes to the bank's business in line with Retail Banking and Wealth Management's strategy
- Responsible for developing and implementing effective sales plan and activities that will contribute to the sales performance
- Working closely with the Team Leader to develop effective sales plan to ensure sufficient leads and appointments are generated
- Measuring the effectiveness of the activities implemented in the form of sales application and leads acquired against the sales plan
- Working closely with Business Development Team to grow under-construction loans, while maintaining a good balance between sub-sale, refinancing and under-construction business segment
- To ensure adherence to the sales process and Bank's code of conduct/internal guidelines
- To maintain a good after sales service to customer and provide regular and accurate information to management
- Provided comprehensive financial guidance to clients, recommending suitable mortgage products based on their needs and goals.
- Collaborated with real estate agents to establish referral networks, fostering mutually beneficial partnerships.
- Assisted clients in navigating complex mortgage documentation, ensuring a smooth application experience from start to finish.
- Developed new business and increased sales through targeted market penetration, extensive training, business partnerships and customer relationships.
- Remained updated with latest information related to mortgage products and services being offered.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
ACCOUNT MANAGER
PRINT MARK SDN BHD
10.2017 - 07.2021
- Administer the day-to-day accounts payable function and maintain appropriate records (including post trade & non-trade supplier invoices and prepare payment voucher)
- Process staff expense claims and ensure the claims are properly authorized
- Reconcile bank statement
- Prepare and record of monthly journals and schedule (i.e
- Prepayment, accruals, fixed assets)
- Perform day-to-day administration tasks i.e filling, book keeping
- Responsible in liaising with government officer for business license and permit renewal
- Coordinating document for business owner approval and perform other related duties incidental to the work such as on-site project supervision
- Provide coaching to juniors, supervise the overall progress of the engagement and managing expectation between engagement leaders and clients
- To assist in the recording of related financial transactions data in accounting software
- Assist in checking and verification of account transactions and to do the necessary follow-up with clients and vendors
- Processing and issuance of payment to vendors and staff claim reimbursement
- Filling all accounting documents such as official receipts, bank statement and other related documents for proper record and safekeeping
- Compliance with internal control and procedures
- Assist in preparing related accounting report and budget preparation
- Perform other tasks and duties as assigned by supervisor
- Assist in audit and tax preparation
- Undertake any other ad-hoc accounting assignments as assigned by the superior from time to time
TUTOR
SRIBHAGAWAN EDUCATION GROUP SDN BHD
07.2016 - 09.2017
- Personal Assistance Director and Finance Department
- Teching ALL subject in primary department is BM(P), BM)(K), MA and BC
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
- Adapted teaching strategies to accommodate shift to remote learning, ensuring continuity in education during challenging times.
- Collaborated with parents to support student learning and address any academic or behavioral concerns.
- Maintained up-to-date knowledge of educational best practices and incorporated them into teaching methods.
- Provided constructive feedback to students, promoting self-reflection and continuous improvement in their work.
- Utilized technology effectively in classroom to provide interactive and engaging educational experiences.
TUTOR
PUSAT TUISYEN SRI CERAH
01.2015 - 06.2016
- Personal Assistance Director and Finance Department
- ALL subject in primary department is BM(P), BM)(K), BI, BC, MATH, SC
- Teaching subject Bahasa Malaysia (Karangan) in primary department
- Teaching subject Math & Sc (Form 1- Form 5), subject Prinsip Perakauanan (Form 4 and Form 5) and subject Ekonomi Asas (Form 4 and Form 5)Skills
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Increased student engagement in science subjects by incorporating hands-on experiments and real-world applications into curriculum.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Maintained records of student assessments, tutoring activities and results.
Education
Bachelor of Business (Hons) - Business Administration And Management
Wawasan Open University
07-2026
Diploma of Business (Hons) - Administration
Business School
05.2016
Secondary School -
Sekolah Menengah Kebangsaan Cheras
12-2014
Skills
- Loan servicing
- Client needs analysis
- Problem-solving skills
- Relationship building and rapport
- Creative thinking
- Prospect targeting
- Collaboration and teamwork
- Performance goals
- Client relationship building
- CRM management
- Loan documentation
- Relationship management
Hobbies and Interests
Enjoy swimming, badminton, traveling, reading and attend Facebook live course for self enhancement.
Personal Information
- Age: 27
- Gender: Female
- Marital Status: Single
Timeline
SENIOR BUSINESS DEVELOPMENT EXECUTIVE
PRICE SOLUTIONS SDN BHD (A SUBSIDIARY OF SC BANK)
07.2024 - Current
MORTGAGE SPECIALIST
HSBC BANK MALAYSIA BERHAD
08.2021 - 07.2024
ACCOUNT MANAGER
PRINT MARK SDN BHD
10.2017 - 07.2021
TUTOR
SRIBHAGAWAN EDUCATION GROUP SDN BHD
07.2016 - 09.2017
TUTOR
PUSAT TUISYEN SRI CERAH
01.2015 - 06.2016
Diploma of Business (Hons) - Administration
Business School
Bachelor of Business (Hons) - Business Administration And Management
Wawasan Open University
Secondary School -
Sekolah Menengah Kebangsaan Cheras
Similar Profiles
Dickson YongDickson Yong
Team Leader, Mortgage Sales at Price Solutions Sdn BhdTeam Leader, Mortgage Sales at Price Solutions Sdn Bhd
HADHRI IBRAHIMHADHRI IBRAHIM
CHIEF OPERATING OFFICER (COO) at UDA LAND SDN. BHD. (a subsidiary of UDA Holdings Bhd.)CHIEF OPERATING OFFICER (COO) at UDA LAND SDN. BHD. (a subsidiary of UDA Holdings Bhd.)
MUHAMMAD ZULKIF SYAFIQ HAMDANMUHAMMAD ZULKIF SYAFIQ HAMDAN
Customer Management Consultant at UTS MARKETING SOLUTIONS SDN BHD (RHB Bank)Customer Management Consultant at UTS MARKETING SOLUTIONS SDN BHD (RHB Bank)