Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager

CHIA JYH HORNG

Selangor

Summary

Accomplished Manager with a proven track record in operations and performance management, notably at JJ Mobile Trading & Marketing. Expert in enhancing customer relationships and sales outcomes through strategic marketing and staff development. Achieved significant sales growth by leveraging product management and CRM skills. Demonstrates exceptional leadership and negotiation capabilities.

Overview

12
12
years of professional experience

Work History

Manager

JJ Mobile Trading & Marketing
01.2019 - Current

Industry - Electrical & Electronics
Specialization - Manage & Sales(Engineering/Technical/IT)

Responsibilities :
-Educate staff negotiating with the customer and closing sales.
-Understand client's needs and wants approach a better product.
-Calculate all branches total stock of the day the month and replenish supplies.
-Calculate all branches total earning of the day the month and calculate all sales salary.
-Assisted to increase the sales of company.
-identify interest and understand customer needs and requirements.
-Demonstrate and provide information on promoted product or services.

Senior Executive

Nekderx Sdn Bhd
04.2016 - 12.2018

Industry - Artist/Hair & Beauty
Specialization - Sales(Hair Products/Chemical Products)


Responsibilities :
-Reach a consensus with customers.
-Discuss future directions with customers.
-Discuss with customers how to obtain greater benefits.
-Give customers a better understanding of market needs and customers need.
-Let customers understand the latest trends and technologies.

Senior Executive

Yap & Shum Mobile Trading & Marketing
04.2016 - 04.2017

Industry - Electrical & Electronics
Specialization - Manage & Sales(Engineering/Technical/IT)
Role - Senior Executive
Responsibilities :
-Educate staff negotiating with the customer and closing sales.
-Understand client's needs and wants approach a better product.
-Calculate all branches total stock of the day the month and replenish supplies.
-Calculate all branches total earning of the day the month and calculate all sales salary.
-Assisted to increase the sales of company.
-identify interest and understand customer needs and requirements.
-Demonstrate and provide information on promoted product or services.

Sales Executive

Hong Leong Assurance Berhad
03.2015 - 04.2016

Specialization -Sales(Financial Service)Insurance,Unit Trust, Etc
Responsibilities :
-Contact potential clients by telephone in order to secure appointments.
-Work with agents to optimize sales scripts and utilize multiple techniques to target individuals.
-Review policy applications for error and omissions then work with insurance underwriters and their products and service.
-Advice management on ways to improve on their insurance policies based on the needs and preferences of clients.
-Ensure that all parties involved in the insurance coverage chosen by clients are credible and trustworthy.

Bakery Executive

Orange Delight Cake House
08.2012 - 03.2015

Industry -Food&Beverage/Catering/Restaurant
Specialization -Food/Beverage/Restaurant Service
Role -Food Preparation/Kitchen Hand

Education

No Degree -

SMK Kepong
Kepong, Null, Malaysia
04.2001 -

Skills

Operations Management

Languages

Chinese (Mandarin)
Advanced
C1
Malay
Intermediate
B1
Chinese (Cantonese)
Upper intermediate
B2
English
Elementary
A2

Timeline

Manager

JJ Mobile Trading & Marketing
01.2019 - Current

Senior Executive

Nekderx Sdn Bhd
04.2016 - 12.2018

Senior Executive

Yap & Shum Mobile Trading & Marketing
04.2016 - 04.2017

Sales Executive

Hong Leong Assurance Berhad
03.2015 - 04.2016

Bakery Executive

Orange Delight Cake House
08.2012 - 03.2015

No Degree -

SMK Kepong
04.2001 -
CHIA JYH HORNG