Chi How Too
Assistant Export Managaer
SUBANG JAYA
Overview
14
14
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Customer Service Part-Time
TANGS Department Store
07.2011 - 07.2011
- Worked part time under the department of customer service.
- Communicated with customers daily and built good relationships with them.
Assistant Export Manager
Mohm Chemical Sdn Bhd
05.2023 - Current
- Worked as an Assistant Export Manager.
- Support and overlook existing customers given by my manager.
- Send cold emails or follow up with previous exhibitions contacts to get new customers in.
- Attend to 4-5 exhibitions throughout the whole year to get new leads.
- Create good relationship with customers; travel to their country for market visit, to help support our brand in their market.
- Do great planning for market visits overseas and exhibitions, for example hotel planning, trip planning, flight planning.
- Conducted market research to identify new business opportunities, contributing to company growth.
- Provided exceptional customer service support during every stage of the export process, from initial inquiries through post-delivery follow-up communications.
- Managed complex export projects, ensuring on-time delivery and compliance with international regulations.
Marketing Executive
Webforge (KL) Sdn Bhd
07.2019 - 02.2023
- Company Overview: Manufacturing/Construction company that allows me to involve in both industries.
- Worked as a Marketing Executive here.
- To search for projects, overlooking them, and ensure smooth process throughout.
- Has the opportunity to deal with oversea customers.
- Always on call to be ready to solve any issues given.
- Manufacturing/Construction company that allows me to involve in both industries.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
Personal Financial Consultant
Hong Leong Bank Berhad
03.2018 - 07.2019
- Worked as a Personal Financial Consultant.
- Dealt with all sorts of people and able to handle situations well.
- Able to deal with work under pressure.
- Learned the skills of being compliance and discipline with my role.
Business Development Executive
HealthMetrics Sdn Bhd
09.2016 - 03.2018
- Working as a business development executive.
- Deal with clients daily and build strong relationship with them.
- Search for own leads and create appointments with clients.
- Develop sales and hit target requirements.
Student Employee
Campus Dining Hall – Western Michigan University
08.2012 - 04.2013
- Worked part time as a student employee in campus dining hall.
- Handled the responsibility to handle students and fulfilling their needs in the cafeteria.
Sales and Marketing Position
Nova Talent Sdn. Bhd
03.2011 - 03.2013
- Handled the sales and marketing position during the exhibition.
- Wrote and record invitations and customers information for other company events.
- Made good sales and good relationship with customers from around the world.
Education
Bachelor of Business Management and Administration - Business Management
Western Michigan University
Kalamazoo, MI05.2016
Skills
Experienced with Microsoft Office tools
Problem solving skills
Planning skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Flexible and adaptable
Verbal communication
Certification
Bachelor Degree of Business Management and Administration, Western Michigan University
Skills And Affiliations
Proficient with Microsoft Office Programs, Great problem solving skills with a calm mind, Great personality throughout, extrovert, polite, honest, Have great planning skills, even in work and out of work, Have the skills to lead and also taking care of my team at the same time, Likes challenges and is eager to win, Possess excellent communication skills and interpersonal skills, Dean’s List Spring 2014, Dean’s List Fall 2015, English, Mandarin, Malay
Timeline
Assistant Export Manager
Mohm Chemical Sdn Bhd
05.2023 - Current
Marketing Executive
Webforge (KL) Sdn Bhd
07.2019 - 02.2023
Personal Financial Consultant
Hong Leong Bank Berhad
03.2018 - 07.2019
Business Development Executive
HealthMetrics Sdn Bhd
09.2016 - 03.2018
Student Employee
Campus Dining Hall – Western Michigan University
08.2012 - 04.2013
Customer Service Part-Time
TANGS Department Store
07.2011 - 07.2011
Sales and Marketing Position
Nova Talent Sdn. Bhd
03.2011 - 03.2013
Bachelor of Business Management and Administration - Business Management
Western Michigan University
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