Experienced in sales line with over 6 years of experience in Electronics and Gadgets. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Sub Contractor
SENG RONG WELDING AND CONSTRUCTION
09.2022 - Current
Streamlined communication between clients and subcontractors, ensuring timely completion of projects.
Developed project site schedule to share with site manager.
Coordinated with various trades to ensure seamless integration of services while adhering to building codes and regulations.
Negotiated favorable contract terms with suppliers, resulting in significant cost savings on materials.
Worked closely with general contractor on completion of punchlist tasks.
Managed on-site property inspections and worked to resolve issues.
Business Development Executive
Eastern Smart Furniture Sdn Bhd
12.2021 - 02.2022
Defined and integrated roles, responsibilities and processes for business team and data management organization
Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs
Enhanced marketing exposure through successful website content management and direct correspondence with potential clients.
Online Sales Manager
Zitrabyte Sdn Bhd
07.2021 - 12.2021
Managed online metrics and made recommendations for continued improvement and optimization
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities
Responded to internet inquiries and phone calls in timely matter
Drove strategy for online platform, order management and fulfillment process to meet company objectives.
Sales Executive
Impiana Home Gallery
03.2021 - 07.2021
Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans
Drove store revenue by offering customers accessories and related purchases to complete selections
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Sales Executive
Courts Singapore Pte Ltd
03.2017 - 08.2020
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
Achieved sales goals and service targets by cultivating and securing new customer relationships
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
Selected correct products based on customer needs, product specifications and applicable regulations
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Executive
OPPO Electronics Sdn Bhd
10.2014 - 10.2016
Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needsrequirements.
Expanded market share with strategic territory planning and targeted prospecting.
Sales Assistant
I Super Telecommunication
07.2013 - 10.2014
Serve walk-in customers
Promote company products according to customer budget and needs
Keep up-to-date knowledge about company products
Monitor stock inventory level and replenish stock when needed.
Education
Skills
Microsoft Word
undefined
Accomplishments
Sales ExecutiveProfessional Sales Executive with more than 5 years in the sales department process which is findprospects and leads, up-sell when appropriate including follow up with hot.