Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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Shawn Chew Yung Xuan

Shawn Chew Yung Xuan

Sales Representative
Kluang, Johor

Summary

Experienced in sales line with over 6 years of experience in Electronics and Gadgets. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

11
11
years of professional experience
4
4
Languages

Work History

Sub Contractor

SENG RONG WELDING AND CONSTRUCTION
09.2022 - Current
  • Streamlined communication between clients and subcontractors, ensuring timely completion of projects.
  • Developed project site schedule to share with site manager.
  • Coordinated with various trades to ensure seamless integration of services while adhering to building codes and regulations.
  • Negotiated favorable contract terms with suppliers, resulting in significant cost savings on materials.
  • Worked closely with general contractor on completion of punchlist tasks.
  • Managed on-site property inspections and worked to resolve issues.

Business Development Executive

Eastern Smart Furniture Sdn Bhd
12.2021 - 02.2022
  • Defined and integrated roles, responsibilities and processes for business team and data management organization
  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs
  • Enhanced marketing exposure through successful website content management and direct correspondence with potential clients.

Online Sales Manager

Zitrabyte Sdn Bhd
07.2021 - 12.2021
  • Managed online metrics and made recommendations for continued improvement and optimization
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities
  • Responded to internet inquiries and phone calls in timely matter
  • Drove strategy for online platform, order management and fulfillment process to meet company objectives.

Sales Executive

Impiana Home Gallery
03.2021 - 07.2021
  • Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans
  • Drove store revenue by offering customers accessories and related purchases to complete selections
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Sales Executive

Courts Singapore Pte Ltd
03.2017 - 08.2020
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Selected correct products based on customer needs, product specifications and applicable regulations
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sales Executive

OPPO Electronics Sdn Bhd
10.2014 - 10.2016
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needsrequirements.
  • Expanded market share with strategic territory planning and targeted prospecting.

Sales Assistant

I Super Telecommunication
07.2013 - 10.2014
  • Serve walk-in customers
  • Promote company products according to customer budget and needs
  • Keep up-to-date knowledge about company products
  • Monitor stock inventory level and replenish stock when needed.

Education

Skills

Microsoft Word

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Accomplishments

Sales ExecutiveProfessional Sales Executive with more than 5 years in the sales department process which is findprospects and leads, up-sell when appropriate including follow up with hot.

Additional Information

Badminton

Timeline

Sub Contractor

SENG RONG WELDING AND CONSTRUCTION
09.2022 - Current

Business Development Executive

Eastern Smart Furniture Sdn Bhd
12.2021 - 02.2022

Online Sales Manager

Zitrabyte Sdn Bhd
07.2021 - 12.2021

Sales Executive

Impiana Home Gallery
03.2021 - 07.2021

Sales Executive

Courts Singapore Pte Ltd
03.2017 - 08.2020

Sales Executive

OPPO Electronics Sdn Bhd
10.2014 - 10.2016

Sales Assistant

I Super Telecommunication
07.2013 - 10.2014

Shawn Chew Yung XuanSales Representative