Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Chevy Wong

Chevy Wong

E-commerce Operation Specialist / Digital Marketer
Johor

Summary

My name is Chevy, Graduate in E-commerce with a solid foundation in the field ,and hands-on experience in Logistics Network Management & E-commerce field. Committed to developing a career in logistics and e-commerce, I have honed exceptional teamwork and problem-solving skills. I hope to have an opportunity to contribute to the company, and to learn and grow up.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

E-Commerce Executive

EVE JO ENTERPRISE
11.2023 - 11.2024
  • Managed end-to-end online sales processes, including product listings, order fulfillment, and customer service across platforms (e.g., Shopee, Lazada, Tiktok).
  • Monitored inventory levels, coordinated with suppliers, and assisted in warehouse operations (stock receiving, storage organization, and dispatch) to ensure smooth order processing.
  • Analyzed sales performance and customer feedback to enhance product visibility and conversion rates.
  • Created engaging product descriptions, promotional content, and visuals (graphics/videos) to boost online sales and brand awareness.
  • Assisted in executing digital marketing campaigns, including SEO, email marketing, and paid ads, to increase reach and conversions.
  • Produced user-generated content (UGC), unboxing videos, and tutorials to enhance customer trust and engagement.
  • Skills Gained: E-commerce management, warehouse coordination, content creation, social media marketing, and data-driven decision-making.

Digital Marketer (Sales Expert)

Prima Millennia Setia Tropika JB
05.2023 - 10.2023
  • Responsible for create advertisement content, advertisement setting & publish ads on social media
  • Social Media management, management social media pages and upload content that could attracts customers
  • Resolved customer enquiries and complaints in line with company guidelines
  • Liaised with customers to determine needs, provide recommendations and upsell services
  • Registered and responded to after sales customer service requests
  • Used sales and negotiation techniques to increase revenue and drive customer interest
  • Applied innovative upselling techniques to increase customer order value and encourage future purchases
  • Responsible for establish and maintain healthy, long-term relationship with clients to generate repeat business and referrals
  • Discover customers' needs and offer solutions to them through the company's services

Franchisee Management Assistant

Best Global Logistic Technology (Malaysia) SDN BHD
03.2022 - 12.2022
  • Responsible for cooperation network station management
  • Responsible for station normally work management include operational planning, training supervision, promotion and guidance of large projects, assessment and elimination, etc
  • Responsible for control the station operation status, regularly diagnose the station operation status and provide improvement measures and solve the abnormalities in the implementation process in a timely
  • Responsible for station customer satisfaction, make sure achieve the KPI

Teaching Assistant

Pusat Tuisyen Pintar Cergas
06.2018 - 06.2019
  • Homework checking for primary school student
  • Temporary assist for teaching a class which teacher is absent
  • Control the class order
  • Records students exam result, tutoring students homework

Education

Graduated Diploma -

GuangDong polytechnic Of Science And Technology
07.2019 - 03.2022

Skills

  • Microsoft Office
  • Adobe Photoshop
  • Capcut (Video Edit)

Personal Information

  • Date of Birth: 05/06/00
  • Nationality: Malaysia

Timeline

E-Commerce Executive

EVE JO ENTERPRISE
11.2023 - 11.2024

Digital Marketer (Sales Expert)

Prima Millennia Setia Tropika JB
05.2023 - 10.2023

Franchisee Management Assistant

Best Global Logistic Technology (Malaysia) SDN BHD
03.2022 - 12.2022

Graduated Diploma -

GuangDong polytechnic Of Science And Technology
07.2019 - 03.2022

Teaching Assistant

Pusat Tuisyen Pintar Cergas
06.2018 - 06.2019

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Chevy WongE-commerce Operation Specialist / Digital Marketer