Summary
Work History
Skills
Timeline
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Chester liaw

Chester liaw

Petaling Jaya

Summary

Dynamic tearista with experience at CHICHA San Chen, skilled in beverage preparation and cash handling. Known for creating personalized drinks that boosted sales and fostering customer loyalty through exceptional service. A friendly team player dedicated to maintaining a clean workspace and ensuring a welcoming atmosphere for all patrons.

Work History

Barista

CHICHA San Chen
04.2024 - 12.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Sales Associate

YouLin
12.2023 - 03.2024
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Skills

Beverage preparation

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Timeline

Barista

CHICHA San Chen
04.2024 - 12.2024

Sales Associate

YouLin
12.2023 - 03.2024
Chester liaw