Summary
Overview
Work History
Skills
Timeline
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Chester liaw

Chester liaw

Petaling Jaya

Summary

Dynamic barista with experience at CHICHA San Chen, skilled in beverage preparation and cash handling. Known for creating personalized drinks that boosted sales and fostering customer loyalty through exceptional service. A friendly team player dedicated to maintaining a clean workspace and ensuring a welcoming atmosphere for all patrons.

Overview

2
2
years of professional experience

Work History

Barista

CHICHA San Chen
04.2024 - 12.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Barista

Daboba
04.2023 - 09.2023
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Balanced cash register accurately at shift''s end, demonstrating responsibility and trustworthiness.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.

Skills

    Beverage preparation

    Opening and closing duties

    Cash handling

    Friendly and outgoing

    Team player

    Order taking

    Food preparation

Timeline

Barista

CHICHA San Chen
04.2024 - 12.2024

Barista

Daboba
04.2023 - 09.2023

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Chester liaw