Summary
Overview
Work History
Education
Skills
Interests
badminton
Timeline
AdministrativeAssistant
Cheong Chun Jet

Cheong Chun Jet

Kuala Lumpur

Summary

Enthusiastic Intern with good grasp of financial, customer service and administrative requirements. Friendly and motivated team player with professional demeanor and superior attention to detail. Eliminating unnecessary storage and maintaining secure information. Verifies documents, researches problems and implements effective solutions. Collaborative team player seeking challenging and dynamic work environment. Offers proactive and pre-emptive approach to effectively meet customer needs. Shares negotiation and conflict resolution skills. Responsible Staff, passionate about delivering outstanding quality and service.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
5
5
Languages

Work History

Administrative Assistant

Sanico Bath Solution Sdn.Bhd
2 2017 - 5 2018
  • Receive, sorta and directer incoming mail to maintain good communication channels
  • Help less experience staff manage daily assignments.
  • Assists coworkers and staff members with special tasks on daily basis.
  • Volunteer to help with special projects of varying degrees of complexity.
  • Surpass team goals by partnering with colleagues to implement best practices and protocols.

General Staff Member

Restaurant Kam Hwa
12.2021 - 06.2024
  • Contribute to the achievement of company goals by consistently meeting or exceeding individual performance targets.
  • Assist with onboarding new staff members, providing orientation and support.
  • Inform and support business leaders through consistent communication and administrative support duties.
  • Develop and improve time management and organizational skills to maximise personal productivity.
  • Establish and maintain strong relationships with colleagues through regular meetings and communication.

Customer Service Advisor

Fast and Fresh Bhd.Sdn
7 2018 - 11.2021
  • Process cash and card payments during busy shopping periods, limiting customer wait times
  • Respond to customer requests, offering excellent support and tailor recommendations to address needs.
  • Handle complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction
  • Maintain high-quality service standards, ensuring positive customer feedback.
  • Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
  • Describe product highlights and benefits to help guide purchasing decisions.
  • Collaborate with team members to achieve monthly targets and improve overall performance.

Education

High School Diploma -

SMJK CHONG HWA KL
Kuala Lumpur, Malaysia
04.2014 - 05.2018

Skills

Strong Problem Solver

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Interests

Reading all day

Swimming 4 days on week

Bowling 1 day on week

Badminton 2 days on week

Listening to Music all day

badminton

Playing badminton is one of my favorites hobbies, which makes me feel excited and turns my passion on. I started playing badminton since I was 9 years old. Why I am chasing for this sport is due to several reasons. The first reason is because my uncle, he is a professional and skillful badminton player, who is a crucial person impacts my attitude on playing badminton. The second reason is that badminton is a healthy sport, which makes me relax and gets rid of the stressors. I f I am in a bad mood, I will choose to play badminton rather than play computer games or go shopping. The third reason is that I can make a lot of friends who are also enthusiastic about badminton. 


Timeline

General Staff Member

Restaurant Kam Hwa
12.2021 - 06.2024

High School Diploma -

SMJK CHONG HWA KL
04.2014 - 05.2018

Administrative Assistant

Sanico Bath Solution Sdn.Bhd
2 2017 - 5 2018

Customer Service Advisor

Fast and Fresh Bhd.Sdn
7 2018 - 11.2021
Cheong Chun Jet